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Calder Care Associates

CAL808Active

caldercare.co.uk · Healthcare · Account manager Ellie Marsh

Microsoft 365Healthy3 days agoSupport & assets (SQL)Awaiting SQL integration

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Customer timeline

Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.

  1. Microsoft 365 sync successSync
    Datasets: users, licences, usage reports. Auth mode delegated-fallback.
    22 Aug 2026
  2. Licensing Review pack generatedReports
    Generated by Tom Whitfield · customer-facing classification.
    07 Aug 2026
  3. Finding raised: 24 in-service assets are out of warrantyAlerts
    Device lifecycle · warning · AST-WARRANTY-EXPIRED
    02 Aug 2026
  4. Finding raised: 20 assigned-capable licences unusedAlerts
    Licensing · information · LIC-UNDERUSED
    30 Jul 2026
  5. Finding raised: 1 warranties expire within 90 daysAlerts
    Device lifecycle · information · AST-WARRANTY-SOON
    29 Jul 2026
  6. Pipeline: Network switch and cabling upgrade — OrderedOpportunities
    Owner Barry Rankin. Order received. Next with Account Manager.
    22 Jul 2026
  7. Customer branding updatedSettings
    Logo and primary colour saved as the new default for future packs.
    19 Jul 2026
  8. Pipeline: Cyber Essentials Plus certification support — On HoldOpportunities
    Owner Alex Vokes. On hold. Next with Customer.
    17 Jul 2026
  9. Licensing Review pack generatedReports
    Generated by Ellie Marsh · customer-facing classification.
    04 Jul 2026
  10. 3 users removed this monthUsers
    User count moved from 31 to 28.
    28 Jun 2026
  11. Finding raised: 14 devices beyond their expected lifecycleAlerts
    Device lifecycle · warning · AST-AGE
    01 Jun 2026
  12. Finding raised: 1 device running an unsupported operating systemAlerts
    Device lifecycle · critical · AST-OS-UNSUPPORTED
    28 May 2026
  13. Technical Review pack generatedReports
    Generated by Priya Raman · customer-facing classification.
    24 May 2026
  14. Added 6 licencesLicensing
    Purchased total 39 → 45.
    17 May 2026
  15. Licensing Review pack generatedReports
    Generated by Priya Raman · customer-facing classification.
    20 Apr 2026
  16. 2 users added this monthUsers
    User count moved from 29 to 31.
    28 Mar 2026
  17. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Feb 2026
  18. Technical Review pack generatedReports
    Generated by Tom Whitfield · customer-facing classification.
    14 Feb 2026

Events in view

18 of 26 recorded events

iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.