Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_den010 Primary key — never changes |
| Account number | DEN010 Links to ticketing and SQL |
| Display name | Denby Insurance Ltd |
| Primary domain | denbyinsurance.co.uk Microsoft tenant mapping aid |
| Tenant ID | den010-1908-4f2a-9c31-843710 |
| SQL external key | DEN010 |
| Account manager | Priya Raman |
| Status | Active |
| Created | 23 Jul 2024 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | Tenant app consent |
| Relationship state | active Expiry 15 Dec 2026 |
| Last successful sync | 24 Aug 2026 23:00 UTC 10 hr ago |
| Last attempt | 24 Aug 2026 14:00 UTC Result: success |
| M365 data quality | Healthy |
| SQL data quality | Source unavailable No SQL mapping for this account |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Denby Insurance Ltd
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Hana MensahPrimary | Practice Manager | [email protected] | 01452 946292 | Approves user changes |
| Omar Ashby | IT Coordinator | [email protected] | 01821 479291 | Internal technical contact |
Prototype controls
Demo-only switches for showing how the phases differ
DEN010 has no SQL mapping in this demo, so those sections stay in the Phase 1 state regardless.