Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 14 Aug 2026Finding raised: Microsoft 365 collection is failing authenticationAlertsData quality · critical · DQ-M365-FRESHNESS
- 13 Aug 2026Microsoft 365 sync failedSyncDatasets: users, licences, usage reports. Auth mode disconnected.
- 12 Aug 2026Pipeline: Meeting room AV + Teams Rooms rollout — OrderedOpportunitiesOwner Alex Vokes. Order received. Next with Customer.
- 22 Jul 2026Support Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 28 May 2026Finding raised: 30 assigned-capable licences unusedAlertsLicensing · information · LIC-UNDERUSED
- 27 May 2026Executive Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 07 May 2026Finding raised: 9 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 01 May 2026Executive Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 12 Apr 2026Added 5 licencesLicensingPurchased total 39 → 44.
- 07 Apr 2026Support Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 01 Apr 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 28 Mar 20264 users added this monthUsersUser count moved from 10 to 14.
Events in view
12 of 21 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.