Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 20 Aug 2026Finding raised: 8 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 12 Aug 2026Microsoft 365 sync failedSyncDatasets: users, licences, usage reports. Auth mode disconnected.
- 03 Aug 2026Technical Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 28 Jul 20262 users added this monthUsersUser count moved from 21 to 23.
- 27 Jul 2026Pipeline: Multi-site VPN and SD-WAN review — Open / OtherOpportunitiesOwner Rob Hall. Quote sent. Next with Third Party.
- 25 Jul 2026Finding raised: Microsoft 365 collection is failing authenticationAlertsData quality · critical · DQ-M365-FRESHNESS
- 22 Jul 2026Pipeline: Managed IT support contract (24 users) — Awaiting Third PartyOpportunitiesOwner Ben King. Email sent. Next with Third Party.
- 08 Jul 2026Finding raised: 15 assigned-capable licences unusedAlertsLicensing · information · LIC-UNDERUSED
- 05 Jul 2026Added 8 licencesLicensingPurchased total 27 → 35.
- 05 May 2026Finding raised: 1 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 15 Apr 2026Technical Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 13 Apr 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 08 Apr 2026Support Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 23 Mar 2026Technical Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 05 Mar 2026Support Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 01 Mar 2026Added 4 licencesLicensingPurchased total 23 → 27.
Events in view
16 of 22 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.