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Fairburn Architects Solutions

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fairburnarchitects.co.uk · Architecture · Account manager Dan Okafor

Microsoft 365Healthy23 hr agoSupport & assets (SQL)Awaiting SQL integration

01 Jan 2026 – 25 Aug 2026 · month buckets · applies to every section

OverviewMicrosoft 365Support and SLAHardware assetsSoftwareContracts and renewalsAlertsOpportunitiesTimelineDocumentsReports and packsSettings

Customer timeline

Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.

  1. Microsoft 365 sync successSync
    Datasets: users, licences, usage reports. Auth mode gdap.
    24 Aug 2026
  2. Pipeline: Endpoint protection review and rollout — Awaiting Third PartyOpportunities
    Owner Barry Rankin. Meeting completed. Next with Third Party.
    18 Aug 2026
  3. Support Review pack generatedReports
    Generated by Rachel Byrne · customer-facing classification.
    15 Aug 2026
  4. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jul 2026
  5. Support Review pack generatedReports
    Generated by Rachel Byrne · customer-facing classification.
    19 May 2026
  6. 4 users added this monthUsers
    User count moved from 22 to 26.
    28 Mar 2026
  7. Executive Review pack generatedReports
    Generated by Tom Whitfield · customer-facing classification.
    05 Mar 2026
  8. 7 users added this monthUsers
    User count moved from 18 to 25.
    28 Feb 2026
  9. Added 5 licencesLicensing
    Purchased total 22 → 27.
    15 Feb 2026

Events in view

9 of 19 recorded events

iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.