Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_fai890 Primary key — never changes |
| Account number | FAI890 Links to ticketing and SQL |
| Display name | Fairburn Veterinary & Co |
| Primary domain | fairburnveterinary.co.uk Microsoft tenant mapping aid |
| Tenant ID | fai890-4210-4f2a-9c31-944337 |
| SQL external key | FAI890 |
| Account manager | Tom Whitfield |
| Status | Active |
| Created | 13 Sep 2022 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | GDAP / partner delegated |
| Relationship state | active Expiry 28 May 2027 |
| Last successful sync | 24 Aug 2026 11:00 UTC 22 hr ago |
| Last attempt | 25 Aug 2026 02:00 UTC Result: success |
| M365 data quality | Healthy |
| SQL data quality | Source unavailable No SQL mapping for this account |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Fairburn Veterinary & Co
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Kofi VaughanPrimary | Operations Manager | [email protected] | 01674 391887 | Day-to-day escalation contact |
| Ruby Jameson | Managing Director | [email protected] | 01820 905898 | Decision maker for spend |
Prototype controls
Demo-only switches for showing how the phases differ
FAI890 has no SQL mapping in this demo, so those sections stay in the Phase 1 state regardless.