Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 22 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode gdap.
- 16 Aug 2026Pipeline: Server refresh - 2x HPE DL360 + backup — Meeting OrganisedOpportunitiesOwner Barry Rankin. Chasing. Next with Third Party.
- 13 Aug 2026Pipeline: Managed IT support contract (24 users) — With CustomerOpportunitiesOwner Ben King. Chasing. Next with Customer.
- 31 Jul 2026Finding raised: 13 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 28 Jul 20263 users added this monthUsersUser count moved from 112 to 115.
- 15 Jul 20263 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Jun 20263 users added this monthUsersUser count moved from 108 to 111.
- 27 Jun 2026Finding raised: 2 devices running an unsupported operating systemAlertsDevice lifecycle · critical · AST-OS-UNSUPPORTED
- 19 Jun 2026Finding raised: 31 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 18 Jun 2026Finding raised: 2 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 17 Jun 2026Licensing Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 04 Jun 2026Technical Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 13 May 2026Finding raised: 19 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 05 May 2026Finding raised: 19 assigned-capable licences unusedAlertsLicensing · information · LIC-UNDERUSED
- 28 Apr 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 15 Apr 20264 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Mar 20264 users removed this monthUsersUser count moved from 110 to 106.
- 15 Mar 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 12 Mar 2026Support Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 02 Mar 2026Support Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 17 Feb 2026Support Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 15 Feb 20263 assets added to inventoryAssetsRecorded by the operational source system.
- 01 Feb 2026Added 8 licencesLicensingPurchased total 113 → 121.
- 28 Jan 20264 users added this monthUsersUser count moved from 107 to 111.
Events in view
24 of 49 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.