Software position
7 licensed products on the registerProducts
7
0 on a support contract
Not on contract
7
£510 a year at listed rates
Annual support value
£0
No software support contract
Support calls
7
£506.25 chargeable
Software register
What the customer is licensed for, and what DCS supports
| Code | Product | Licence ref | Installed on | Support | Annual amount |
|---|---|---|---|---|---|
| O3SFO | Opera 3 System Foundation | T77511 | Server - Sql1 | Not on contract | — |
| O3NUS | Opera 3 Current Users | T85695 | Server - Sql1 | Not on contract | — |
| O3SAL | Opera 3 Sales Ledger Version 9.7.3 | T47812 | Server - Ap-Host | Not on contract | — |
| O3PUR | Opera 3 Purchase Ledger Version 7.8.18 | T73601 | Server - Sql1 | Not on contract | — |
| O3NOM | Opera 3 Nominal Ledger | T62988 | Terminal server | Not on contract | — |
| O3INV | Opera 3 Invoicing Version 10.9.18 | T51763 | Server - Sql1 | Not on contract | — |
| O3POP | Opera 3 Purchase Order Processing | T61429 | Server - Sql1 | Not on contract | — |
Calls by product
Where software support time goes
Recent software calls
Logged against the product, not a machine
- £18.75Backup of the data directory verifiedOpera 3 Nominal Ledger · Julie Herbert · 15 Aug 2026
- £37.5Purchase order print alignmentOpera 3 Current Users · Julie Herbert · 15 Jun 2026
- £112.5User locked out of the payroll companyOpera 3 Sales Ledger · Julie Herbert · 12 May 2026
- £56.25Email payslips would not clear — SQL service restartedOpera 3 System Foundation · Julie Herbert · 17 Aug 2025
- £112.5Nominal period end would not runOpera 3 Current Users · Stacey Thomas · 21 Jan 2025
- £150Report layout change requestedOpera 3 Nominal Ledger · Karen Taylor · 12 Nov 2024
- £18.75User locked out of the payroll companyOpera 3 Nominal Ledger · Kelly Gregory · 08 Nov 2024
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.