Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 21 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode app-consent.
- 06 Aug 2026Pipeline: Cloud backup + DR for 3 sites — DCS Action RequiredOpportunitiesOwner Ben King. Call made. Next with DCS.
- 04 Aug 2026Finding raised: 8 assigned-capable licences unusedAlertsLicensing · information · LIC-UNDERUSED
- 28 Jul 20262 users added this monthUsersUser count moved from 22 to 24.
- 27 Jul 2026Technical Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 07 Jul 2026Finding raised: 11 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 15 Jun 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 08 Jun 2026Support Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 28 May 20262 users removed this monthUsersUser count moved from 24 to 22.
- 22 May 2026Executive Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 15 Apr 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 09 Jan 2026Licensing Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
Events in view
12 of 18 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.