Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 22 Aug 2026Finding raised: 22 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 22 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode gdap.
- 16 Aug 2026Added 3 licencesLicensingPurchased total 158 → 161.
- 09 Aug 2026Added 5 licencesLicensingPurchased total 153 → 158.
- 05 Aug 2026Pipeline: Practice management server + SQL licences — Meeting OrganisedOpportunitiesOwner Alex Vokes. Meeting requested. Next with Account Manager.
- 04 Aug 2026Finding raised: 40 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 30 Jul 2026Pipeline: Business Premium licence uplift — On HoldOpportunitiesOwner Rob Hall. On hold. Next with Customer.
- 29 Jul 2026Executive Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 28 Jul 20266 users added this monthUsersUser count moved from 144 to 150.
- 18 Jul 2026Finding raised: 2 devices running an unsupported operating systemAlertsDevice lifecycle · critical · AST-OS-UNSUPPORTED
- 28 Jun 20264 users added this monthUsersUser count moved from 138 to 142.
- 15 Jun 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 28 May 20262 users added this monthUsersUser count moved from 135 to 137.
- 17 May 2026Finding raised: 22 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 15 May 20263 assets added to inventoryAssetsRecorded by the operational source system.
- 13 May 2026Finding raised: 3 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 10 May 2026Finding raised: 8 licensed users inactive for over 90 daysAlertsLicensing · warning · USR-INACTIVE-LICENSED
- 09 May 2026Licensing Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 28 Apr 20262 users removed this monthUsersUser count moved from 137 to 135.
- 15 Apr 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Feb 20262 users removed this monthUsersUser count moved from 143 to 141.
- 15 Feb 20264 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Jan 20263 users removed this monthUsersUser count moved from 149 to 146.
- 17 Jan 2026Executive Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 15 Jan 20263 assets added to inventoryAssetsRecorded by the operational source system.
Events in view
25 of 53 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.