Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 22 Aug 2026Finding raised: 10 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 22 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode gdap.
- 18 Aug 2026Technical Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 10 Aug 2026Pipeline: Meeting room AV + Teams Rooms rollout — With CustomerOpportunitiesOwner Ben King. Email sent. Next with Customer.
- 29 Jul 2026Pipeline: VoIP telephony migration - 40 handsets — DCS Action RequiredOpportunitiesOwner Barry Rankin. Email sent. Next with DCS.
- 26 Jul 2026Support Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 18 Jun 2026Finding raised: 24 assigned-capable licences unusedAlertsLicensing · information · LIC-UNDERUSED
- 15 Jun 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 10 May 2026Finding raised: 2 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 07 May 2026Finding raised: MFA registration at 61% of enabled usersAlertsIdentity security · warning · SEC-MFA-COVERAGE
- 03 May 2026Added 8 licencesLicensingPurchased total 38 → 46.
- 02 May 2026Finding raised: 20 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 28 Apr 20262 users added this monthUsersUser count moved from 24 to 26.
- 15 Mar 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 26 Feb 2026Support Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 15 Feb 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 13 Feb 2026Licensing Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 01 Feb 2026Added 3 licencesLicensingPurchased total 35 → 38.
Events in view
18 of 27 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.