Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_lin640 Primary key — never changes |
| Account number | LIN640 Links to ticketing and SQL |
| Display name | Linthorpe Publishing Trust |
| Primary domain | linthorpepublishing.co.uk Microsoft tenant mapping aid |
| Tenant ID | lin640-8961-4f2a-9c31-197178 |
| SQL external key | LIN640 |
| Account manager | Ellie Marsh |
| Status | Active |
| Created | 23 Apr 2025 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | GDAP / partner delegated |
| Relationship state | active Expiry 07 Oct 2027 |
| Last successful sync | 24 Aug 2026 11:00 UTC 22 hr ago |
| Last attempt | 25 Aug 2026 07:00 UTC Result: success |
| M365 data quality | Healthy |
| SQL data quality | Source unavailable No SQL mapping for this account |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Linthorpe Publishing Trust
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Omar HainesPrimary | Practice Manager | [email protected] | 01327 606176 | Approves user changes |
| Henry Ferris | Operations Manager | [email protected] | 01521 904802 | Day-to-day escalation contact |
Prototype controls
Demo-only switches for showing how the phases differ
LIN640 has no SQL mapping in this demo, so those sections stay in the Phase 1 state regardless.