Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 24 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode gdap.
- 21 Aug 2026Pipeline: Managed IT support contract (24 users) — OrderedOpportunitiesOwner Ben King. Order received. Next with Account Manager.
- 16 Aug 2026Support Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 16 Aug 2026Added 7 licencesLicensingPurchased total 295 → 302.
- 07 Aug 2026Finding raised: 82 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 06 Aug 2026Finding raised: 42 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 02 Aug 2026Finding raised: 20 licensed users inactive for over 90 daysAlertsLicensing · warning · USR-INACTIVE-LICENSED
- 31 Jul 2026Pipeline: Managed IT support contract (24 users) — With CustomerOpportunitiesOwner Barry Rankin. Meeting requested. Next with Customer.
- 28 Jul 202611 users added this monthUsersUser count moved from 268 to 279.
- 23 Jul 2026Finding raised: 10 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 15 Jul 20264 assets added to inventoryAssetsRecorded by the operational source system.
- 09 Jul 2026Executive Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 28 Jun 20266 users added this monthUsersUser count moved from 259 to 265.
- 23 Jun 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 18 Jun 2026Support Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 15 Jun 20264 assets added to inventoryAssetsRecorded by the operational source system.
- 03 Jun 2026Finding raised: 65 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 28 May 20268 users added this monthUsersUser count moved from 249 to 257.
- 15 May 20264 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Apr 20263 users removed this monthUsersUser count moved from 252 to 249.
- 15 Apr 20265 assets added to inventoryAssetsRecorded by the operational source system.
- 09 Apr 2026Executive Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 28 Mar 202610 users removed this monthUsersUser count moved from 264 to 254.
- 22 Mar 2026Added 7 licencesLicensingPurchased total 288 → 295.
- 15 Mar 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Feb 20269 users removed this monthUsersUser count moved from 276 to 267.
- 18 Feb 2026Technical Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 15 Feb 20265 assets added to inventoryAssetsRecorded by the operational source system.
- 15 Jan 20262 assets added to inventoryAssetsRecorded by the operational source system.
Events in view
29 of 53 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.