Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 24 Aug 2026Pipeline: Wi-Fi 6 site survey and installation — LostOpportunitiesOwner Alex Vokes. No response. Next with Customer.
- 23 Aug 2026Finding raised: 2 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 17 Aug 2026Pipeline: Cloud backup + DR for 3 sites — DCS Action RequiredOpportunitiesOwner Barry Rankin. Awaiting customer. Next with DCS.
- 08 Aug 2026Finding raised: 40 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 03 Aug 2026Support Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 28 Jul 2026Microsoft 365 sync throttledSyncDatasets: users, licences, usage reports. Auth mode gdap.
- 28 Jul 20263 users added this monthUsersUser count moved from 68 to 71.
- 22 Jul 2026Finding raised: 18 assigned-capable licences unusedAlertsLicensing · information · LIC-UNDERUSED
- 08 Jul 2026Support Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 28 Jun 20263 users added this monthUsersUser count moved from 61 to 64.
- 25 Jun 2026Finding raised: 18 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 22 Jun 2026Finding raised: 1 device running an unsupported operating systemAlertsDevice lifecycle · critical · AST-OS-UNSUPPORTED
- 21 Jun 2026Added 7 licencesLicensingPurchased total 79 → 86.
- 17 Jun 2026Finding raised: 23 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 15 Jun 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 28 May 20263 users removed this monthUsersUser count moved from 64 to 61.
- 15 May 20265 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Mar 20266 users removed this monthUsersUser count moved from 66 to 60.
- 15 Mar 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 11 Mar 2026Technical Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 28 Feb 20263 users removed this monthUsersUser count moved from 70 to 67.
- 31 Jan 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 28 Jan 2026Licensing Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 28 Jan 20262 users removed this monthUsersUser count moved from 73 to 71.
- 15 Jan 20262 assets added to inventoryAssetsRecorded by the operational source system.
Events in view
25 of 41 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.