Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 08 Aug 2026Pipeline: Server refresh - 2x HPE DL360 + backup — OrderedOpportunitiesOwner Barry Rankin. Order received. Next with Account Manager.
- 05 Aug 2026Microsoft 365 sync failedSyncDatasets: users, licences, usage reports. Auth mode disconnected.
- 28 Jul 20263 users added this monthUsersUser count moved from 87 to 90.
- 26 Jul 2026Finding raised: 33 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 22 Jun 2026Finding raised: 29 assigned-capable licences unusedAlertsLicensing · information · LIC-UNDERUSED
- 16 Jun 2026Finding raised: 16 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 15 Jun 20264 assets added to inventoryAssetsRecorded by the operational source system.
- 30 May 2026Licensing Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 18 May 2026Finding raised: 4 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 15 May 2026Finding raised: 5 licensed users inactive for over 90 daysAlertsLicensing · warning · USR-INACTIVE-LICENSED
- 15 May 20265 assets added to inventoryAssetsRecorded by the operational source system.
- 01 May 2026Finding raised: 25 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 28 Mar 20264 users removed this monthUsersUser count moved from 92 to 88.
- 25 Mar 2026Support Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 22 Mar 2026Added 8 licencesLicensingPurchased total 105 → 113.
- 02 Mar 2026Licensing Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 28 Feb 20263 users removed this monthUsersUser count moved from 96 to 93.
- 15 Feb 20264 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Jan 20263 users removed this monthUsersUser count moved from 100 to 97.
- 15 Jan 20264 assets added to inventoryAssetsRecorded by the operational source system.
Events in view
20 of 45 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.