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DCS
PR

Southwell Packaging Ltd

SOU382Active

southwellpackaging.co.uk · Manufacturing · Account manager Priya Raman · Southwell Holdings (site of 5)

Microsoft 365Healthy4 days agoSupport & assets (SQL)Awaiting SQL integration

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Showing this year · figures use the latest valid snapshot in the period.

Microsoft 365

Latest snapshot 23 Aug 2026
Active users
16
1 disabled · 1 guests
Assigned licences
14
56% of 25 purchased
Available licences
11
Assignable without purchase
M365 active usage
81%
13 of 16 enabled users

Service and health

Support, contracts and assets connect in Phase 2
Assets in service
Awaiting SQL integration
Renewals in 90 days
Awaiting SQL integration
Open support workload
Awaiting SQL integration
Average response
Awaiting SQL integration
Not billed a year
Awaiting SQL integration
Customer health
76Good 6

User count trend

01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month

-1 in period (-5.6%)

Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.

Licence mix

Assigned licences at 23 Aug 2026

14
assigned
  • Business Premium6
  • Project Plan 38

Microsoft 365 adoption trend

Share of enabled users active in each period

Microsoft usage reports can lag by up to 48 hours.

Licence utilisation

Assigned against purchased, by product

Business Premium6/10
Project Plan 38/15
Open licensing module

Support volume trend

Connects in Phase 2

Awaiting SQL
Support volume appears once the DCS API exposes ticket read models for SOU382.

Asset age profile

Connects in Phase 2

Asset lifecycle appears once equipment records are available through the DCS API.
Findings for review1 critical1 warning3 information