Showing this year · figures use the latest valid snapshot in the period.
Microsoft 365
Latest snapshot 23 Aug 2026Active users
61
4 disabled · 7 guests
Assigned licences
59
78% of 76 purchased
Available licences
17
Assignable without purchase
M365 active usage
74%
45 of 61 enabled users
Service and health
Support, contracts and assets connect in Phase 2Assets in service
Awaiting SQL integration
Renewals in 90 days
Awaiting SQL integration
Open support workload
Awaiting SQL integration
Average response
Awaiting SQL integration
Not billed a year
Awaiting SQL integration
Customer health
82Good▼ 6
User count trend
01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month
No change in period
Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.
Licence mix
Assigned licences at 23 Aug 2026
59
assigned
- Teams Essentials20
- Microsoft 365 E339
Microsoft 365 adoption trend
Share of enabled users active in each period
Microsoft usage reports can lag by up to 48 hours.
Licence utilisation
Assigned against purchased, by product
Support volume trend
Connects in Phase 2
Awaiting SQL
Support volume appears once the DCS API exposes ticket read models for TER457.
Asset age profile
Connects in Phase 2
Asset lifecycle appears once equipment records are available through the DCS API.