Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 23 Aug 2026Finding raised: 1 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 12 Aug 2026Pipeline: Warranty extension - 3 year onsite — Meeting OrganisedOpportunitiesOwner Alex Vokes. Email sent. Next with Third Party.
- 01 Aug 2026Microsoft 365 sync failedSyncDatasets: users, licences, usage reports. Auth mode disconnected.
- 22 Jun 2026Finding raised: 11 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 24 May 2026Finding raised: 10 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 23 May 2026Support Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 11 May 2026Finding raised: OneDrive adoption at 41% of enabled usersAlertsAdoption · information · ADO-ONEDRIVE
- 04 May 2026Finding raised: Microsoft 365 collection is failing authenticationAlertsData quality · critical · DQ-M365-FRESHNESS
- 26 Apr 2026Added 6 licencesLicensingPurchased total 32 → 38.
- 29 Mar 2026Removed 4 licencesLicensingPurchased total 36 → 32.
- 28 Mar 20264 users added this monthUsersUser count moved from 28 to 32.
- 02 Mar 2026Technical Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 15 Feb 20263 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Jan 20262 users removed this monthUsersUser count moved from 30 to 28.
- 14 Jan 2026Technical Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
Events in view
15 of 22 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.