Showing this year · figures use the latest valid snapshot in the period.
Microsoft 365
Latest snapshot 23 Aug 2026Active users
433
49 disabled · 49 guests
Assigned licences
426
86% of 498 purchased
Available licences
72
Assignable without purchase
M365 active usage
91%
394 of 433 enabled users
Service and health
Support, contracts and assets connect in Phase 2Assets in service
Awaiting SQL integration
Renewals in 90 days
Awaiting SQL integration
Open support workload
Awaiting SQL integration
Average response
Awaiting SQL integration
Not billed a year
Awaiting SQL integration
Customer health
76Good▼ 2
User count trend
01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month
+3 in period (+0.6%)
Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.
Licence mix
Assigned licences at 23 Aug 2026
426
assigned
- Business Basic233
- Project Plan 392
- Business Standard34
- Teams Essentials67
Microsoft 365 adoption trend
Share of enabled users active in each period
Microsoft usage reports can lag by up to 48 hours.
Licence utilisation
Assigned against purchased, by product
Business Basic233/272
Project Plan 392/108
Business Standard34/40
Teams Essentials67/78
Support volume trend
Connects in Phase 2
Awaiting SQL
Support volume appears once the DCS API exposes ticket read models for UPT500.
Asset age profile
Connects in Phase 2
Asset lifecycle appears once equipment records are available through the DCS API.