Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 23 Aug 2026Finding raised: 32 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 23 Aug 2026Added 3 licencesLicensingPurchased total 102 → 105.
- 02 Aug 2026Microsoft 365 sync throttledSyncDatasets: users, licences, usage reports. Auth mode gdap.
- 02 Aug 2026Added 3 licencesLicensingPurchased total 99 → 102.
- 30 Jul 2026Pipeline: VoIP telephony migration - 40 handsets — OrderedOpportunitiesOwner Ben King. Order received. Next with Account Manager.
- 28 Jul 20266 users added this monthUsersUser count moved from 93 to 99.
- 16 Jul 2026Finding raised: 19 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 15 Jul 20263 assets added to inventoryAssetsRecorded by the operational source system.
- 08 Jul 2026Finding raised: MFA registration at 78% of enabled usersAlertsIdentity security · warning · SEC-MFA-COVERAGE
- 06 Jul 2026Finding raised: 28 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 28 Jun 20267 users added this monthUsersUser count moved from 85 to 92.
- 25 Jun 2026Finding raised: 2 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 15 Jun 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 31 May 2026Added 6 licencesLicensingPurchased total 93 → 99.
- 29 May 2026Support Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 28 May 2026Executive Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 17 May 2026Technical Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 27 Apr 2026Finding raised: 9 licensed users inactive for over 90 daysAlertsLicensing · warning · USR-INACTIVE-LICENSED
- 15 Apr 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Mar 2026Support Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 28 Mar 20264 users removed this monthUsersUser count moved from 85 to 81.
- 28 Feb 20263 users removed this monthUsersUser count moved from 89 to 86.
- 28 Jan 20263 users removed this monthUsersUser count moved from 93 to 90.
- 18 Jan 2026Removed 4 licencesLicensingPurchased total 97 → 93.
Events in view
24 of 49 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.