Support agreementManaged contractBEX352-AGR191
Covered by a managed support agreement with an agreed SLA.
Customer since16 Mar 2023Response SLA4 hoursRateIncludedNotice30 daysMachines on contract123 of 143
20 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for BEX352Active contracts
7
0 expired or cancelled
Annual contract value
£43,567.79
Active lines only
Renewals within 90 days
2
£14,805.2
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9531 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 123 machines · 20 in service and off it → | 123 | 36 months 60d notice · auto-renews | 20 Sep 2026 in 26d | — | £14,425.76 £3,606.44 quarterly | Due now | |
| 9939 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 120 seats | 12 months 30d notice · auto-renews | 25 Feb 2027 in 184d | — | £21,606 120 x £180.05 · 5% off | Scheduled | |
| 10553 ESE047 | Endpoint protection | ESET PROTECT Advanced ESET | 146 seats | Rolling 60d notice · auto-renews | 17 Jun 2027 in 296d | — | £667.22 146 x £4.57 | Scheduled | |
| 10938 HOR004 | Email security | HornetSecurity 365 T P Business Hornetsecurity | 124 seats | 36 months 30d notice · auto-renews | 29 Oct 2026 in 65d | 24 May 2027 | £379.44 124 x £3.06 | Due in 90 days | |
| 11314 AVO100 | Backup and DR | M365 Amber Vault Storage per TB DCS | 1 | 36 months 90d notice · auto-renews | 27 Jun 2027 in 306d | 20 Sep 2027 | £1,925.04 1 x £1,925.04 | Scheduled | |
| 11649 DOM001 | Connectivity | 1&1 Domain 1 Year Renewal 1&1 | 1 | Rolling 60d notice · auto-renews | 30 Dec 2026 in 127d | — | £2,005.72 1 x £2,005.72 | Scheduled | |
| 12311 TEL3CX | Telephony | 3CX Hosted PBX 3CX | 1 | Rolling 30d notice · auto-renews | 23 Feb 2027 in 182d | — | £2,558.61 1 x £2,558.61 · 5% off | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£21,606
Managed support£14,425.76
Telephony£2,558.61
Connectivity£2,005.72
Backup and DR£1,925.04
Endpoint protection£667.22
Email security£379.44
Next twelve months
Renewal dates in order
- 20 SepHardware Quarterly ContractManaged support26d
- 29 OctHornetSecurity 365 T P BusinessEmail security65d
- 30 Dec1&1 Domain 1 Year RenewalConnectivity127d
- 23 Feb3CX Hosted PBXTelephony182d
- 25 FebMicrosoft 365 Business PremiumMicrosoft 365 licences184d
- 17 JunESET PROTECT AdvancedEndpoint protection296d
- 27 JunM365 Amber Vault Storage per TBBackup and DR306d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.