Software position
11 licensed products on the registerProducts
11
0 on a support contract
Not on contract
11
£1,550 a year at listed rates
Annual support value
£0
No software support contract
Support calls
26
£2,025 chargeable
Software register
What the customer is licensed for, and what DCS supports
| Code | Product | Licence ref | Installed on | Support | Annual amount |
|---|---|---|---|---|---|
| O3SFO | Opera 3 System Foundation | T60341 | Workstations | Not on contract | — |
| O3NUS | Opera 3 Current Users | T76867 | Server - Ap-Host | Not on contract | — |
| O3SAL | Opera 3 Sales Ledger Version 10.8.9 | T16979 | Server - Ap-Host | Not on contract | — |
| O3PUR | Opera 3 Purchase Ledger | T20339 | Workstations | Not on contract | — |
| O3NOM | Opera 3 Nominal Ledger | T91953 | Server - Sql1 | Not on contract | — |
| O3INV | Opera 3 Invoicing | T74187 | Server - Ap-Host | Not on contract | — |
| O3POP | Opera 3 Purchase Order Processing Version 10.2.6 | T93750 | Workstations | Not on contract | — |
| O3SCT | Opera 3 Stock Control Version 11.9.1 | T32263 | Server - Sql1 | Not on contract | — |
| O3COS | Opera 3 Costing | T83083 | Server - Ap-Host | Not on contract | — |
| O3PAY | Opera 3 Payroll & HR | T35217 | Workstations | Not on contract | — |
| O3REP | Opera 3 Reporter Version 6.9.7 | T67405 | Server - Sql1 | Not on contract | — |
Calls by product
Where software support time goes
Recent software calls
Logged against the product, not a machine
- £112.5Nominal period end would not runOpera 3 Nominal Ledger · Stacey Thomas · 21 Aug 2026
- £37.5New user added and permissions setOpera 3 Nominal Ledger · Anne-Marie Cable · 18 Aug 2026
- £112.5New user added and permissions setOpera 3 Costing · Stacey Thomas · 14 Aug 2026
- £112.5User locked out of the payroll companyOpera 3 Current Users · Kelly Gregory · 08 Aug 2026
- £18.75Year end routine walkthroughOpera 3 Reporter · Anne-Marie Cable · 21 Jul 2026
- £75Stock take variance queryOpera 3 Payroll & HR · Julie Herbert · 01 Jul 2026
- £150New user added and permissions setOpera 3 Invoicing · Karen Taylor · 04 May 2026
- £112.5Report layout change requestedOpera 3 Stock Control · Julie Herbert · 29 Apr 2026
- £56.25Email payslips would not clear — SQL service restartedOpera 3 Costing · Karen Taylor · 03 Apr 2026
- £56.25Email payslips would not clear — SQL service restartedOpera 3 Payroll & HR · Stacey Thomas · 22 Feb 2026
- £18.75Purchase order print alignmentOpera 3 Reporter · Julie Herbert · 19 Feb 2026
- £75User locked out of the payroll companyOpera 3 Payroll & HR · Karen Taylor · 26 Jan 2026
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.