Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_gar530 Primary key — never changes |
| Account number | GAR530 Links to ticketing and SQL |
| Display name | Garrick Housing Services |
| Primary domain | garrickhousing.co.uk Microsoft tenant mapping aid |
| Tenant ID | gar530-9257-4f2a-9c31-102966 |
| SQL external key | GAR530 |
| Account manager | Rachel Byrne |
| Status | Onboarding |
| Created | 25 Jul 2020 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | GDAP / partner delegated |
| Relationship state | active Expiry 03 Jun 2027 |
| Last successful sync | 24 Aug 2026 21:00 UTC 12 hr ago |
| Last attempt | 25 Aug 2026 06:00 UTC Result: success |
| M365 data quality | Healthy |
| SQL data quality | Source unavailable No SQL mapping for this account |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Garrick Housing Services
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Nadia SinclairPrimary | Finance Manager | [email protected] | 01899 941537 | Handles purchase orders and renewals |
| Sophia Ives | HR Manager | [email protected] | 01882 607620 | Starters and leavers |
Prototype controls
Demo-only switches for showing how the phases differ
GAR530 has no SQL mapping in this demo, so those sections stay in the Phase 1 state regardless.