Skip to content
DCS
PR

Garrick Housing Services

GAR530Onboarding

garrickhousing.co.uk · Housing · Account manager Rachel Byrne

Microsoft 365Healthy12 hr agoSupport & assets (SQL)Awaiting SQL integration

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Customer timeline

Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.

  1. Microsoft 365 sync successSync
    Datasets: users, licences, usage reports. Auth mode gdap.
    24 Aug 2026
  2. Pipeline: Multi-site VPN and SD-WAN review — With CustomerOpportunities
    Owner Barry Rankin. Awaiting third party. Next with Customer.
    19 Aug 2026
  3. Finding raised: 8 in-service assets are out of warrantyAlerts
    Device lifecycle · warning · AST-WARRANTY-EXPIRED
    17 Aug 2026
  4. Pipeline: 45-seat Microsoft 365 E3 migration + Intune — DCS Action RequiredOpportunities
    Owner Alex Vokes. Call made. Next with DCS.
    09 Aug 2026
  5. 2 users removed this monthUsers
    User count moved from 18 to 16.
    28 Jul 2026
  6. Support Review pack generatedReports
    Generated by Rachel Byrne · customer-facing classification.
    07 Jun 2026
  7. Finding raised: 1 warranties expire within 90 daysAlerts
    Device lifecycle · information · AST-WARRANTY-SOON
    28 May 2026
  8. Finding raised: MFA registration at 75% of enabled usersAlerts
    Identity security · warning · SEC-MFA-COVERAGE
    26 May 2026
  9. Finding raised: 24 assigned-capable licences unusedAlerts
    Licensing · information · LIC-UNDERUSED
    16 May 2026
  10. Finding raised: 1 device running an unsupported operating systemAlerts
    Device lifecycle · critical · AST-OS-UNSUPPORTED
    12 May 2026
  11. Support Review pack generatedReports
    Generated by Priya Raman · customer-facing classification.
    22 Apr 2026
  12. Technical Review pack generatedReports
    Generated by Ellie Marsh · customer-facing classification.
    28 Mar 2026
  13. 3 users removed this monthUsers
    User count moved from 21 to 18.
    28 Mar 2026
  14. 3 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Mar 2026
  15. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Feb 2026
  16. Licensing Review pack generatedReports
    Generated by Tom Whitfield · customer-facing classification.
    01 Jan 2026

Events in view

16 of 24 recorded events

iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.