Software position
11 licensed products on the registerProducts
11
11 on a support contract
Not on contract
0
Supported ad hoc or by the vendor
Annual support value
£1,540
Contract 10277 · SOFLA
Support calls
6
All within contract
Software register
What the customer is licensed for, and what DCS supports
| Code | Product | Licence ref | Installed on | Support | Annual amount |
|---|---|---|---|---|---|
| O3SFO | Opera 3 System Foundation | T89585 | Workstations | On contract 10277 | £180 |
| O3NUS | Opera 3 Current Users | T77399 | Server - Ap-Host | On contract 10277 | £180 |
| O3SAL | Opera 3 Sales Ledger Version 3.5.15 | T16309 | Server - Ap-Host | On contract 10277 | £15 |
| O3PUR | Opera 3 Purchase Ledger | T46990 | Workstations | On contract 10277 | £15 |
| O3NOM | Opera 3 Nominal Ledger | T65509 | Workstations | On contract 10277 | £225 |
| O3INV | Opera 3 Invoicing | T75643 | Server - Sql1 | On contract 10277 | £375 |
| O3POP | Opera 3 Purchase Order Processing | T14173 | Server - Ap-Host | On contract 10277 | £150 |
| O3SCT | Opera 3 Stock Control | T97041 | Server - Ap-Host | On contract 10277 | £60 |
| O3COS | Opera 3 Costing Version 6.2.10 | T56436 | Server - Ap-Host | On contract 10277 | £180 |
| O3PAY | Opera 3 Payroll & HR | T37552 | Workstations | On contract 10277 | £40 |
| O3REP | Opera 3 Reporter | T36428 | Terminal server | On contract 10277 | £120 |
Calls by product
Where software support time goes
Recent software calls
Logged against the product, not a machine
- On contractNominal period end would not runOpera 3 Costing · Anne-Marie Cable · 30 Nov 2025
- On contractBackup of the data directory verifiedOpera 3 Invoicing · Karen Taylor · 05 Sep 2025
- On contractYear end routine walkthroughOpera 3 Payroll & HR · Karen Taylor · 22 Jul 2025
- On contractUser locked out of the payroll companyOpera 3 System Foundation · Stacey Thomas · 19 Mar 2025
- On contractBackup of the data directory verifiedOpera 3 Stock Control · Kelly Gregory · 04 Dec 2024
- On contractInvoice imported twice from the job systemOpera 3 Stock Control · Kelly Gregory · 09 Nov 2024
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.