Showing this year · figures use the latest valid snapshot in the period.
Microsoft 365
Latest snapshot 23 Aug 2026Active users
26
2 disabled · 3 guests
Assigned licences
24
69% of 35 purchased
Available licences
11
Assignable without purchase
M365 active usage
96%
25 of 26 enabled users
Service and health
Support, contracts and assets connect in Phase 2Assets in service
Awaiting SQL integration
Renewals in 90 days
Awaiting SQL integration
Open support workload
Awaiting SQL integration
Average response
Awaiting SQL integration
Not billed a year
Awaiting SQL integration
Customer health
85Strong▼ 5
User count trend
01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month
+2 in period (+7.7%)
Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.
Licence mix
Assigned licences at 23 Aug 2026
24
assigned
- Business Premium12
- Microsoft 365 E312
Microsoft 365 adoption trend
Share of enabled users active in each period
Microsoft usage reports can lag by up to 48 hours.
Licence utilisation
Assigned against purchased, by product
Support volume trend
Connects in Phase 2
Awaiting SQL
Support volume appears once the DCS API exposes ticket read models for ING757.
Asset age profile
Connects in Phase 2
Asset lifecycle appears once equipment records are available through the DCS API.