Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 22 Aug 2026Pipeline: Meeting room AV + Teams Rooms rollout — LostOpportunitiesOwner Alex Vokes. No response. Next with Account Manager.
- 22 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode app-consent.
- 07 Aug 2026Finding raised: 1 device running an unsupported operating systemAlertsDevice lifecycle · critical · AST-OS-UNSUPPORTED
- 28 Jul 20262 users added this monthUsersUser count moved from 26 to 28.
- 15 Jul 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 07 Jul 2026Pipeline: Meeting room AV + Teams Rooms rollout — On HoldOpportunitiesOwner Barry Rankin. On hold. Next with DCS.
- 28 Jun 20263 users removed this monthUsersUser count moved from 29 to 26.
- 23 Jun 2026Finding raised: 11 assigned-capable licences unusedAlertsLicensing · information · LIC-UNDERUSED
- 08 Jun 2026Support Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 01 May 2026Support Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 15 Mar 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Feb 20263 users added this monthUsersUser count moved from 26 to 29.
- 04 Jan 2026Support Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
Events in view
13 of 26 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.