Support agreementTime and materialsKET523-AGR107
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since07 Nov 2023Response SLANo SLARate£85/hrNotice—Machines on contract0 of 101
101 in-service machines are not on a contractSee which machines →
Contract position
2 contract records for KET523Active contracts
1
1 expired or cancelled
Annual contract value
£613.21
Active lines only
Renewals within 90 days
0
£0
Lapsed
1
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9700 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 84 seats | 36 months 60d notice · auto-renews | 01 May 2026 116d ago | — | £8,886.36 84 x £105.79 · 10% off | Lapsed | |
| 10212 CYB002 | Endpoint protection | Patch Manager Servers Ann Subscription DCS | 89 seats | 12 months 60d notice | 19 May 2027 in 267d | — | £613.21 89 x £6.89 | Scheduled |
Annual value by service line
Active contracts only
Endpoint protection£613.21
Next twelve months
Renewal dates in order
- 19 MayPatch Manager Servers Ann SubscriptionEndpoint protection267d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.