Software position
7 licensed products on the registerProducts
7
0 on a support contract
Not on contract
7
£850 a year at listed rates
Annual support value
£0
No software support contract
Support calls
6
£337.5 chargeable
Software register
What the customer is licensed for, and what DCS supports
| Code | Product | Licence ref | Installed on | Support | Annual amount |
|---|---|---|---|---|---|
| O3SFO | Opera 3 System Foundation Version 3.4.6 | T10461 | Workstations | Not on contract | — |
| O3NUS | Opera 3 Current Users | T21389 | Terminal server | Not on contract | — |
| O3SAL | Opera 3 Sales Ledger Version 12.3.5 | T60296 | Terminal server | Not on contract | — |
| O3PUR | Opera 3 Purchase Ledger Version 5.6.11 | T67806 | Server - Ap-Host | Not on contract | — |
| O3NOM | Opera 3 Nominal Ledger | T68841 | Server - Sql1 | Not on contract | — |
| O3INV | Opera 3 Invoicing Version 4.3.3 | T25428 | Server - Ap-Host | Not on contract | — |
| O3POP | Opera 3 Purchase Order Processing | T83929 | Terminal server | Not on contract | — |
Calls by product
Where software support time goes
Recent software calls
Logged against the product, not a machine
- £56.25Report layout change requestedOpera 3 Nominal Ledger · Anne-Marie Cable · 22 Mar 2026
- £75User locked out of the payroll companyOpera 3 Sales Ledger · Julie Herbert · 05 Dec 2025
- £150Nominal period end would not runOpera 3 Current Users · Anne-Marie Cable · 10 Jul 2025
- £18.75Report layout change requestedOpera 3 Current Users · Julie Herbert · 01 May 2025
- £18.75User locked out of the payroll companyOpera 3 Nominal Ledger · Karen Taylor · 22 Dec 2024
- £18.75New user added and permissions setOpera 3 Nominal Ledger · Stacey Thomas · 19 Dec 2024
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.