Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_lov719 Primary key — never changes |
| Account number | LOV719 Links to ticketing and SQL |
| Display name | Loversall Textiles Ltd |
| Primary domain | loversalltextiles.co.uk Microsoft tenant mapping aid |
| Tenant ID | lov719-2230-4f2a-9c31-997830 |
| SQL external key | LOV719 |
| Account manager | Priya Raman |
| Status | Onboarding |
| Created | 07 Dec 2023 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | GDAP / partner delegated |
| Relationship state | active Expiry 24 Jan 2027 |
| Last successful sync | 02 Aug 2026 15:00 UTC 3 weeks ago |
| Last attempt | 24 Aug 2026 21:00 UTC Result: partial |
| M365 data quality | Partial |
| SQL data quality | Healthy Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Loversall Textiles Ltd
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Harry FerrisPrimary | HR Manager | [email protected] | 01779 808151 | Starters and leavers |
| Imogen Nkemelu | Practice Manager | [email protected] | 01327 722042 | Approves user changes |
Prototype controls
Demo-only switches for showing how the phases differ
LOV719 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.