Support agreementManaged contractMAR446-AGR803
Covered by a managed support agreement with an agreed SLA.
Customer since12 Aug 2024Response SLA8 hoursRateIncludedNotice30 daysMachines on contract100 of 102
2 in-service machines are not on a contractSee which machines →
Contract position
8 contract records for MAR446Active contracts
7
1 expired or cancelled
Annual contract value
£31,092.07
Active lines only
Renewals within 90 days
4
£8,275.53
Lapsed
1
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9642 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 100 machines · 2 in service and off it → | 100 | 12 months 60d notice | 03 Apr 2027 in 221d | — | £11,825.6 £2,956.4 quarterly | Scheduled | |
| 9987 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 60 seats | Rolling 90d notice · auto-renews | 04 May 2027 in 252d | 19 Nov 2027 | £9,013.2 60 x £150.22 | Scheduled | |
| 10528 O3MAIN | Software support | Opera 3 Annual Licence Pegasus Covers 7 modules · 1 off it → | 7 | 12 months 60d notice | 13 Nov 2026 in 80d | 21 May 2027 | £1,190 7 x £170 | Due in 90 days | |
| 11052 HOR002 | Email security | Hornetsecurity Advanced Threat Protection Hornetsecurity | 66 seats | 12 months 60d notice · auto-renews | 21 Oct 2026 in 57d | 02 Mar 2027 | £235.62 66 x £3.57 | Due in 90 days | |
| 11462 ZRA1 | Backup and DR | Ransomware Recovery Support DCS | 1 | 12 months 90d notice · auto-renews | 03 Aug 2026 22d ago | — | £2,008.05 1 x £2,008.05 | Lapsed | |
| 11859 DOM001 | Connectivity | 1&1 Domain 1 Year Renewal 1&1 | 1 | 12 months 90d notice | 01 Sep 2026 in 7d | 05 Mar 2027 | £111.99 1 x £111.99 | Due now | |
| 12045 TEL3CX | Telephony | 3CX Hosted PBX 3CX | 1 | 36 months 30d notice | 04 Feb 2027 in 163d | — | £1,977.74 1 x £1,977.74 | Scheduled | |
| 12490 PRO104 | Hardware maintenance | DCS EHC ML350 G9 24 x 7 DCS | 4 | 12 months 60d notice | 09 Sep 2026 in 15d | — | £6,737.92 4 x £1,684.48 | Due now |
Annual value by service line
Active contracts only
Managed support£11,825.6
Microsoft 365 licences£9,013.2
Hardware maintenance£6,737.92
Software support£2,060.58
Telephony£1,977.74
Email security£235.62
Connectivity£111.99
Next twelve months
Renewal dates in order
- 03 AugRansomware Recovery SupportBackup and DR-22d
- 01 Sep1&1 Domain 1 Year RenewalConnectivity7d
- 09 SepDCS EHC ML350 G9 24 x 7Hardware maintenance15d
- 21 OctHornetsecurity Advanced Threat ProtectionEmail security57d
- 13 NovOpera 3 Annual LicenceSoftware support80d
- 04 Feb3CX Hosted PBXTelephony163d
- 03 AprHardware Quarterly ContractManaged support221d
- 04 MayMicrosoft 365 Business PremiumMicrosoft 365 licences252d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.