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Moreton Engineering Associates

MOR915ActiveNo agreement

moretonengineering.co.uk · Engineering · Account manager Priya Raman

Microsoft 365Partial2 weeks agoSupport & assets (SQL)Healthy23 hr ago

01 Jan 2026 – 25 Aug 2026 · month buckets · applies to every section

OverviewMicrosoft 365Support and SLAHardware assetsSoftwareContracts and renewalsAlertsOpportunitiesTimelineDocumentsReports and packsSettings

Software position

11 licensed products on the register
Products
11
8 on a support contract
Not on contract
3
£335 a year at listed rates
Annual support value
£1,393
Contract 9575 · O3MAIN
Support calls
11
£243.75 chargeable

Software register

What the customer is licensed for, and what DCS supports

Licensed software products
CodeProductLicence refInstalled onSupportAnnual amount
O3SFOOpera 3 System Foundation
Version 4.0.7
T94062Server - Sql1Not on contract—
O3NUSOpera 3 Current Users
Version 9.2.19
T81625Terminal serverOn contract
9575
£375
O3SALOpera 3 Sales LedgerT73501Server - Ap-HostOn contract
9575
£15
O3PUROpera 3 Purchase Ledger
Version 2.4.20
T48028Terminal serverNot on contract—
O3NOMOpera 3 Nominal LedgerT57010Server - Sql1On contract
9575
£120
O3INVOpera 3 InvoicingT66721Server - Sql1On contract
9575
£15
O3POPOpera 3 Purchase Order ProcessingT12563Server - Ap-HostOn contract
9575
£375
O3SCTOpera 3 Stock ControlT37842Terminal serverOn contract
9575
£80
O3COSOpera 3 Costing
Version 3.1.2
T81473Terminal serverOn contract
9575
£150
ADO076Adobe Acrobat Pro EnterpriseLIC 580913WorkstationsOn contract
9575
£263
AUT120AutoCAD LTLIC 914811WorkstationsNot on contract—

Calls by product

Where software support time goes

Recent software calls

Logged against the product, not a machine

  • User locked out of the payroll company
    Opera 3 Current Users · Julie Herbert · 27 Mar 2026
    On contract
  • Year end routine walkthrough
    AutoCAD LT · Anne-Marie Cable · 14 Jan 2026
    £18.75
  • User locked out of the payroll company
    Adobe Acrobat Pro Enterprise · Julie Herbert · 04 Jan 2026
    On contract
  • Nominal period end would not run
    Adobe Acrobat Pro Enterprise · Anne-Marie Cable · 08 Dec 2025
    On contract
  • Purchase order print alignment
    Opera 3 System Foundation · Anne-Marie Cable · 29 Aug 2025
    £112.5
  • User locked out of the payroll company
    Adobe Acrobat Pro Enterprise · Kelly Gregory · 04 Aug 2025
    On contract
  • Report layout change requested
    Opera 3 Purchase Ledger · Julie Herbert · 15 May 2025
    £75
  • Backup of the data directory verified
    Opera 3 Purchase Order Processing · Julie Herbert · 29 Dec 2024
    On contract
  • Nominal period end would not run
    Adobe Acrobat Pro Enterprise · Julie Herbert · 05 Dec 2024
    On contract
  • Purchase order print alignment
    Opera 3 Purchase Ledger · Anne-Marie Cable · 22 Nov 2024
    £37.5
  • Purchase order print alignment
    Opera 3 Nominal Ledger · Julie Herbert · 13 Sep 2024
    On contract
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.