Software position
3 licensed products on the registerProducts
3
3 on a support contract
Not on contract
0
Supported ad hoc or by the vendor
Annual support value
£420
Contract 10204 · SOFT
Support calls
6
All within contract
Software register
What the customer is licensed for, and what DCS supports
| Code | Product | Licence ref | Installed on | Support | Annual amount |
|---|---|---|---|---|---|
| LEC001 | Bespoke job management system Version 10.2.9 | T62983 | Workstations | On contract 10204 | £120 |
| MJM001 | KwikStock stock control add-on | T12945 | Server - Sql1 | On contract 10204 | £150 |
| COR1 | Job costing link | T86793 | Terminal server | On contract 10204 | £150 |
Calls by product
Where software support time goes
Recent software calls
Logged against the product, not a machine
- On contractNominal period end would not runKwikStock stock control add-on · Kelly Gregory · 01 Feb 2026
- On contractInvoice imported twice from the job systemJob costing link · Karen Taylor · 30 Jun 2025
- On contractStock take variance queryJob costing link · Kelly Gregory · 26 Feb 2025
- On contractNominal period end would not runBespoke job management system · Julie Herbert · 14 Feb 2025
- On contractStock take variance queryBespoke job management system · Anne-Marie Cable · 12 Jan 2025
- On contractYear end routine walkthroughJob costing link · Stacey Thomas · 30 Sep 2024
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.