Support agreementManaged contractQUA468-AGR599
Covered by a managed support agreement with an agreed SLA.
Customer since03 Aug 2020Response SLA4 hoursRateIncludedNotice90 daysMachines on contract49 of 52
3 in-service machines are not on a contractSee which machines →
Contract position
9 contract records for QUA468Active contracts
9
0 expired or cancelled
Annual contract value
£32,234.13
Active lines only
Renewals within 90 days
1
£9,982.16
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9752 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 49 machines · 3 in service and off it → | 49 | 36 months 30d notice | 02 May 2027 in 250d | — | £6,394.5 £3,197.25 6 monthly | Scheduled | |
| 9924 DCSRMSX | Managed support | Annual Additional Server Monitoring DCS | 1 | 36 months 30d notice · auto-renews | 12 May 2027 in 260d | 03 Nov 2027 | £274.53 1 x £274.53 | Scheduled | |
| 10688 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 51 seats | 12 months 90d notice · auto-renews | 08 Dec 2026 in 105d | 01 Jun 2027 | £10,133.7 51 x £198.7 | Scheduled | |
| 10941 SOFT | Software support | Software Annual Contract DCS Covers 3 modules → | 3 | Rolling 90d notice · auto-renews | 01 Jan 2027 in 129d | 17 Jul 2027 | £975 3 x £325 | Scheduled | |
| 11288 ESE057 | Endpoint protection | ESET Enterprise with MDR ESET | 49 seats | 12 months 30d notice · auto-renews | 03 Jun 2027 in 282d | — | £519.4 49 x £10.6 | Scheduled | |
| 11682 HOR002 | Email security | Hornetsecurity Advanced Threat Protection Hornetsecurity | 45 seats | 12 months 60d notice | 13 Jul 2027 in 322d | — | £171.9 45 x £3.82 · 5% off | Scheduled | |
| 12037 CON500 | Connectivity | Leased line 500Mb Zen | 4 | 12 months 90d notice | 25 Sep 2026 in 31d | — | £9,982.16 4 x £2,495.54 | Due in 90 days | |
| 12587 TELMTP | Telephony | Microsoft Teams Phone Microsoft | 45 seats | 12 months 90d notice | 09 May 2027 in 257d | 06 Dec 2027 | £913.05 45 x £20.29 | Scheduled | |
| 12866 HPE001 | Hardware maintenance | HPE Foundation Care HPE | 1 | 12 months 60d notice · auto-renews | 07 Jul 2027 in 316d | 25 Sep 2027 | £2,869.89 1 x £2,869.89 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£10,133.7
Connectivity£9,982.16
Managed support£6,669.03
Hardware maintenance£2,869.89
Software support£975
Telephony£913.05
Endpoint protection£519.4
Email security£171.9
Next twelve months
Renewal dates in order
- 25 SepLeased line 500MbConnectivity31d
- 08 DecMicrosoft 365 Business StandardMicrosoft 365 licences105d
- 01 JanSoftware Annual ContractSoftware support129d
- 02 MayHardware 6 Mthly ContractManaged support250d
- 09 MayMicrosoft Teams PhoneTelephony257d
- 12 MayAnnual Additional Server MonitoringManaged support260d
- 03 JunESET Enterprise with MDREndpoint protection282d
- 07 JulHPE Foundation CareHardware maintenance316d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.