Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 23 Aug 2026Added 7 licencesLicensingPurchased total 197 → 204.
- 22 Aug 2026Licensing Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 21 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode gdap.
- 06 Aug 2026Technical Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 05 Aug 2026Finding raised: Endpoint protection is not on a DCS contractAlertsSecurity validation · warning · CON-NO-ENDPOINT-PROTECTION
- 29 Jul 2026Pipeline: Practice management server + SQL licences — Meeting OrganisedOpportunitiesOwner Alex Vokes. Chasing. Next with Engineer.
- 28 Jul 2026Pipeline: Meeting room AV + Teams Rooms rollout — Open / OtherOpportunitiesOwner Barry Rankin. Chasing. Next with Account Manager.
- 28 Jul 2026Finding raised: 16 in-service machines sit outside the managed support scheduleAlertsSupport · warning · CON-ASSET-UNCOVERED
- 28 Jul 20266 users added this monthUsersUser count moved from 159 to 165.
- 26 Jul 2026Added 8 licencesLicensingPurchased total 189 → 197.
- 15 Jul 2026Technical Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 05 Jul 2026Finding raised: 44 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 28 Jun 20265 users added this monthUsersUser count moved from 152 to 157.
- 15 Jun 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 28 May 20262 users added this monthUsersUser count moved from 149 to 151.
- 17 May 2026Finding raised: 30 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 11 May 2026Finding raised: 61 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 05 May 2026Finding raised: 5 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 28 Apr 20265 users removed this monthUsersUser count moved from 154 to 149.
- 15 Apr 20263 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Mar 20266 users removed this monthUsersUser count moved from 158 to 152.
- 15 Mar 20264 assets added to inventoryAssetsRecorded by the operational source system.
- 13 Mar 2026Support Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 10 Mar 2026Technical Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 28 Feb 20266 users removed this monthUsersUser count moved from 166 to 160.
- 15 Feb 20265 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Jan 20265 users removed this monthUsersUser count moved from 174 to 169.
- 15 Jan 20264 assets added to inventoryAssetsRecorded by the operational source system.
- 11 Jan 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 11 Jan 2026Added 3 licencesLicensingPurchased total 186 → 189.
Events in view
30 of 55 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.