Support agreementManaged contractQUA877-AGR539
Covered by a managed support agreement with an agreed SLA.
Customer since15 Mar 2025Response SLA1 hourRateIncludedNotice60 daysMachines on contract88 of 94
6 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for QUA877Active contracts
7
0 expired or cancelled
Annual contract value
£36,168.76
Active lines only
Renewals within 90 days
1
£397.55
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9799 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 88 machines · 6 in service and off it → | 88 | 12 months 90d notice | 30 Jan 2027 in 158d | 12 May 2027 | £10,854.08 £5,427.04 6 monthly | Scheduled | |
| 10172 DCSRMS | Managed support | Annual DCS Remote Server Monitoring DCS | 1 | 12 months 90d notice · auto-renews | 19 Sep 2026 in 25d | 17 Apr 2027 | £397.55 1 x £397.55 | Due now | |
| 10350 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 110 seats | 36 months 30d notice | 11 Apr 2027 in 229d | 13 Jul 2027 | £22,889.9 110 x £208.09 | Scheduled | |
| 11068 CYB002 | Endpoint protection | Patch Manager Servers Ann Subscription DCS | 89 seats | 36 months 90d notice | 29 Jun 2027 in 308d | 05 Jan 2028 | £437.88 89 x £4.92 | Scheduled | |
| 11253 HOR004 | Email security | HornetSecurity 365 T P Business Hornetsecurity | 93 seats | Rolling 30d notice · auto-renews | 03 Dec 2026 in 100d | — | £197.16 93 x £2.12 | Scheduled | |
| 11725 AVR035 | Backup and DR | Amber Vault Cloud Backup 3.5TB DCS | 1 | 12 months 30d notice · auto-renews | 17 Jan 2027 in 145d | 03 Jul 2027 | £195.15 1 x £195.15 | Scheduled | |
| 12097 TELMTP | Telephony | Microsoft Teams Phone Microsoft | 104 seats | Rolling 90d notice · auto-renews | 20 Mar 2027 in 207d | — | £1,197.04 104 x £11.51 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£22,889.9
Managed support£11,251.63
Telephony£1,197.04
Endpoint protection£437.88
Email security£197.16
Backup and DR£195.15
Next twelve months
Renewal dates in order
- 19 SepAnnual DCS Remote Server MonitoringManaged support25d
- 03 DecHornetSecurity 365 T P BusinessEmail security100d
- 17 JanAmber Vault Cloud Backup 3.5TBBackup and DR145d
- 30 JanHardware 6 Mthly ContractManaged support158d
- 20 MarMicrosoft Teams PhoneTelephony207d
- 11 AprMicrosoft 365 Business PremiumMicrosoft 365 licences229d
- 29 JunPatch Manager Servers Ann SubscriptionEndpoint protection308d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.