Software position
10 licensed products on the registerProducts
10
0 on a support contract
Not on contract
10
£1,040 a year at listed rates
Annual support value
£0
No software support contract
Support calls
19
£1,368.75 chargeable
Software register
What the customer is licensed for, and what DCS supports
| Code | Product | Licence ref | Installed on | Support | Annual amount |
|---|---|---|---|---|---|
| O3SFO | Opera 3 System Foundation | T95403 | Server - Sql1 | Not on contract | — |
| O3NUS | Opera 3 Current Users Version 5.3.1 | T88041 | Server - Sql1 | Not on contract | — |
| O3SAL | Opera 3 Sales Ledger Version 5.7.20 | T37286 | Server - Ap-Host | Not on contract | — |
| O3PUR | Opera 3 Purchase Ledger | T92168 | Workstations | Not on contract | — |
| O3NOM | Opera 3 Nominal Ledger | T83305 | Server - Sql1 | Not on contract | — |
| O3INV | Opera 3 Invoicing | T50410 | Workstations | Not on contract | — |
| O3POP | Opera 3 Purchase Order Processing | T53116 | Workstations | Not on contract | — |
| O3SCT | Opera 3 Stock Control Version 2.8.5 | T76180 | Server - Sql1 | Not on contract | — |
| O3COS | Opera 3 Costing | T69771 | Server - Ap-Host | Not on contract | — |
| O3PAY | Opera 3 Payroll & HR | T57902 | Terminal server | Not on contract | — |
Calls by product
Where software support time goes
Recent software calls
Logged against the product, not a machine
- £56.25Stock take variance queryOpera 3 Current Users · Karen Taylor · 24 Aug 2026
- £56.25New user added and permissions setOpera 3 Current Users · Anne-Marie Cable · 04 Apr 2026
- £37.5Purchase order print alignmentOpera 3 Purchase Order Processing · Kelly Gregory · 02 Apr 2026
- £75Nominal period end would not runOpera 3 Nominal Ledger · Karen Taylor · 01 Apr 2026
- £150Purchase order print alignmentOpera 3 Current Users · Anne-Marie Cable · 13 Mar 2026
- £75Email payslips would not clear — SQL service restartedOpera 3 Costing · Julie Herbert · 29 Jan 2026
- £150Invoice imported twice from the job systemOpera 3 Stock Control · Julie Herbert · 01 Dec 2025
- £37.5Report layout change requestedOpera 3 System Foundation · Julie Herbert · 18 Nov 2025
- £37.5Email payslips would not clear — SQL service restartedOpera 3 Purchase Ledger · Karen Taylor · 26 Apr 2025
- £37.5Nominal period end would not runOpera 3 Stock Control · Anne-Marie Cable · 27 Mar 2025
- £75Email payslips would not clear — SQL service restartedOpera 3 Payroll & HR · Karen Taylor · 10 Mar 2025
- £56.25Stock take variance queryOpera 3 Invoicing · Kelly Gregory · 22 Feb 2025
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.