Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 23 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode delegated-fallback.
- 19 Aug 2026Finding raised: 1 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 16 Aug 2026Pipeline: Windows 10 to Windows 11 device refresh — With CustomerOpportunitiesOwner Rob Hall. Follow-up sent. Next with Customer.
- 01 Aug 2026Finding raised: MFA registration at 67% of enabled usersAlertsIdentity security · warning · SEC-MFA-COVERAGE
- 28 Jul 20262 users added this monthUsersUser count moved from 67 to 69.
- 23 Jul 2026Pipeline: Business Premium licence uplift — DCS Action RequiredOpportunitiesOwner Ben King. Email sent. Next with DCS.
- 18 Jul 2026Support Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 23 Jun 2026Finding raised: 24 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 31 May 2026Finding raised: OneDrive adoption at 43% of enabled usersAlertsAdoption · information · ADO-ONEDRIVE
- 18 May 2026Technical Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 15 May 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 12 May 2026Finding raised: 5 licensed users inactive for over 90 daysAlertsLicensing · warning · USR-INACTIVE-LICENSED
- 15 Apr 20264 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Mar 20263 users removed this monthUsersUser count moved from 65 to 62.
- 01 Mar 2026Removed 4 licencesLicensingPurchased total 81 → 77.
- 28 Feb 20263 users removed this monthUsersUser count moved from 69 to 66.
- 27 Feb 2026Executive Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 15 Feb 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Jan 20262 users removed this monthUsersUser count moved from 72 to 70.
- 15 Jan 20263 assets added to inventoryAssetsRecorded by the operational source system.
- 08 Jan 2026Support Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
Events in view
21 of 42 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.