Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 19 Aug 2026Finding raised: Email security is not on a DCS contractAlertsSecurity validation · information · CON-NO-EMAIL-SECURITY
- 16 Aug 2026Microsoft 365 sync partialSyncDatasets: users, licences, usage reports. Auth mode gdap.
- 14 Aug 2026Finding raised: 9 assigned-capable licences unusedAlertsLicensing · information · LIC-UNDERUSED
- 01 Aug 2026Pipeline: Business Premium licence uplift — LostOpportunitiesOwner Barry Rankin. No response. Next with Customer.
- 05 Jul 2026Finding raised: 2 devices running an unsupported operating systemAlertsDevice lifecycle · critical · AST-OS-UNSUPPORTED
- 31 May 2026Added 4 licencesLicensingPurchased total 29 → 33.
- 28 May 20262 users added this monthUsersUser count moved from 27 to 29.
- 26 May 2026Finding raised: MFA registration at 68% of enabled usersAlertsIdentity security · warning · SEC-MFA-COVERAGE
- 22 May 2026Finding raised: Backup and DR is not on a DCS contractAlertsSecurity validation · information · CON-NO-BACKUP-AND-DR
- 12 May 2026Finding raised: 2 contracts up for renewal within 90 daysAlertsSupport · information · CON-RENEWAL-DUE
- 05 May 2026Licensing Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 28 Mar 20265 users added this monthUsersUser count moved from 22 to 27.
- 19 Mar 2026Technical Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 15 Mar 2026Added 8 licencesLicensingPurchased total 23 → 31.
- 28 Feb 20263 users added this monthUsersUser count moved from 19 to 22.
- 28 Jan 20264 users added this monthUsersUser count moved from 15 to 19.
- 25 Jan 2026Added 8 licencesLicensingPurchased total 15 → 23.
- 20 Jan 2026Support Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
Events in view
18 of 28 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.