Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 24 Aug 2026Pipeline: Business Premium licence uplift — Awaiting Third PartyOpportunitiesOwner Barry Rankin. Call made. Next with Third Party.
- 24 Aug 2026Finding raised: 19 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 09 Aug 2026Finding raised: 28 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 04 Aug 2026Microsoft 365 sync partialSyncDatasets: users, licences, usage reports. Auth mode app-consent.
- 31 Jul 2026Pipeline: Warranty extension - 3 year onsite — Awaiting Third PartyOpportunitiesOwner Alex Vokes. Chasing. Next with Third Party.
- 28 Jul 20263 users added this monthUsersUser count moved from 98 to 101.
- 15 Jul 20263 assets added to inventoryAssetsRecorded by the operational source system.
- 07 Jul 2026Finding raised: 7 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 28 Jun 20263 users added this monthUsersUser count moved from 94 to 97.
- 15 Jun 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 15 May 2026Technical Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 15 May 20265 assets added to inventoryAssetsRecorded by the operational source system.
- 06 May 2026Finding raised: 1 device running an unsupported operating systemAlertsDevice lifecycle · critical · AST-OS-UNSUPPORTED
- 02 May 2026Finding raised: 38 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 28 Apr 2026Finding raised: Email security is not on a DCS contractAlertsSecurity validation · information · CON-NO-EMAIL-SECURITY
- 19 Apr 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 16 Apr 2026Licensing Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 12 Apr 2026Added 3 licencesLicensingPurchased total 125 → 128.
- 28 Mar 20264 users removed this monthUsersUser count moved from 99 to 95.
- 08 Mar 2026Support Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 01 Mar 2026Added 5 licencesLicensingPurchased total 120 → 125.
- 15 Feb 20265 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Jan 20262 users removed this monthUsersUser count moved from 104 to 102.
- 18 Jan 2026Licensing Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 15 Jan 20262 assets added to inventoryAssetsRecorded by the operational source system.
Events in view
25 of 44 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.