Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 04 Aug 2026Microsoft 365 sync throttledSyncDatasets: users, licences, usage reports. Auth mode gdap.
- 28 Jul 20263 users added this monthUsersUser count moved from 83 to 86.
- 26 Jul 2026Pipeline: Meeting room AV + Teams Rooms rollout — DCS Action RequiredOpportunitiesOwner Alex Vokes. Email sent. Next with DCS.
- 26 Jul 2026Finding raised: Microsoft 365 data is older than the configured scheduleAlertsData quality · warning · DQ-M365-FRESHNESS
- 16 Jul 2026Finding raised: 20 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 14 Jul 2026Finding raised: 25 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 07 Jul 2026Licensing Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 06 Jul 2026Technical Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 05 Jul 2026Licensing Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 28 Jun 20262 users added this monthUsersUser count moved from 80 to 82.
- 23 Jun 2026Support Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 15 Jun 2026Finding raised: 29 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 15 Jun 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 31 May 2026Licensing Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 23 May 2026Finding raised: 6 licensed users inactive for over 90 daysAlertsLicensing · warning · USR-INACTIVE-LICENSED
- 20 May 2026Finding raised: 3 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 19 May 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 28 Mar 20264 users removed this monthUsersUser count moved from 78 to 74.
- 08 Mar 2026Added 4 licencesLicensingPurchased total 87 → 91.
- 28 Feb 20263 users removed this monthUsersUser count moved from 82 to 79.
- 15 Feb 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Jan 20263 users removed this monthUsersUser count moved from 86 to 83.
Events in view
22 of 36 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.