Support agreementManaged contractSTI143-AGR300
Covered by a managed support agreement with an agreed SLA.
Customer since15 Oct 2022Response SLA8 hoursRateIncludedNotice60 daysMachines on contract94 of 97
3 in-service machines are not on a contractSee which machines →
Contract position
8 contract records for STI143Active contracts
7
1 expired or cancelled
Annual contract value
£29,256.02
Active lines only
Renewals within 90 days
1
£237.16
Lapsed
1
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9549 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 94 machines · 3 in service and off it → | 94 | Rolling 60d notice · auto-renews | 02 Mar 2027 in 189d | 04 Aug 2027 | £11,483.4 £2,870.85 quarterly | Scheduled | |
| 9965 DCSRMS | Managed support | Annual DCS Remote Server Monitoring DCS | 7 | Rolling 60d notice · auto-renews | 04 Jun 2026 82d ago | 05 Oct 2026 | £15,775.97 7 x £2,253.71 | Lapsed | |
| 10510 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 100 seats | 36 months 60d notice · auto-renews | 17 Dec 2026 in 114d | — | £11,711 100 x £117.11 | Scheduled | |
| 11041 MJM002 | Software support | M J M Kwickstock Licence MJM Covers 2 modules → | 2 | 12 months 60d notice · auto-renews | 23 Jul 2027 in 332d | 27 Oct 2027 | £300 2 x £150 | Scheduled | |
| 11445 CYB003 | Endpoint protection | Patch Manager PC Ann Subscription DCS | 93 seats | 12 months 30d notice · auto-renews | 23 Feb 2027 in 182d | — | £1,007.19 93 x £10.83 | Scheduled | |
| 11709 HOR002 | Email security | Hornetsecurity Advanced Threat Protection Hornetsecurity | 77 seats | 12 months 60d notice | 07 Nov 2026 in 74d | — | £237.16 77 x £3.08 · 5% off | Due in 90 days | |
| 12240 AVO100 | Backup and DR | M365 Amber Vault Storage per TB DCS | 1 | 12 months 60d notice · auto-renews | 16 Mar 2027 in 203d | — | £2,469.03 1 x £2,469.03 | Scheduled | |
| 12431 PRO104 | Hardware maintenance | DCS EHC ML350 G9 24 x 7 DCS | 4 | 36 months 60d notice · auto-renews | 25 Jan 2027 in 153d | — | £2,048.24 4 x £512.06 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£11,711
Managed support£11,483.4
Backup and DR£2,469.03
Hardware maintenance£2,048.24
Software support£1,851.93
Endpoint protection£1,007.19
Email security£237.16
Next twelve months
Renewal dates in order
- 07 NovHornetsecurity Advanced Threat ProtectionEmail security74d
- 17 DecAdobe Acrobat Pro EnterpriseMicrosoft 365 licences114d
- 25 JanDCS EHC ML350 G9 24 x 7Hardware maintenance153d
- 23 FebPatch Manager PC Ann SubscriptionEndpoint protection182d
- 02 MarHardware Quarterly ContractManaged support189d
- 16 MarM365 Amber Vault Storage per TBBackup and DR203d
- 23 JulM J M Kwickstock LicenceSoftware support332d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.