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Stillington Interiors Partners

STI143ActiveManaged contract

stillingtoninteriors.co.uk · Retail · Account manager Priya Raman · Stillington Holdings (head office of 3)

Microsoft 365Healthy13 hr agoSupport & assets (SQL)Healthy3 hr ago

01 Jan 2026 – 25 Aug 2026 · month buckets · applies to every section

OverviewMicrosoft 365Support and SLAHardware assetsSoftwareContracts and renewalsAlertsOpportunitiesTimelineDocumentsReports and packsSettings

Software position

2 licensed products on the register
Products
2
2 on a support contract
Not on contract
0
Supported ad hoc or by the vendor
Annual support value
£300
Contract 11041 · MJM002
Support calls
17
All within contract

Software register

What the customer is licensed for, and what DCS supports

Licensed software products
CodeProductLicence refInstalled onSupportAnnual amount
ADO076Adobe Acrobat Pro Enterprise
Version 8.3.14
T35146Server - Sql1On contract
11041
£180
AUT120AutoCAD LT
Version 9.6.19
T34755WorkstationsOn contract
11041
£120

Calls by product

Where software support time goes

Recent software calls

Logged against the product, not a machine

  • Nominal period end would not run
    AutoCAD LT · Karen Taylor · 27 Apr 2026
    On contract
  • Purchase order print alignment
    Adobe Acrobat Pro Enterprise · Karen Taylor · 02 Apr 2026
    On contract
  • User locked out of the payroll company
    Adobe Acrobat Pro Enterprise · Julie Herbert · 18 Mar 2026
    On contract
  • Nominal period end would not run
    AutoCAD LT · Stacey Thomas · 05 Mar 2026
    On contract
  • User locked out of the payroll company
    AutoCAD LT · Kelly Gregory · 01 Mar 2026
    On contract
  • Backup of the data directory verified
    Adobe Acrobat Pro Enterprise · Julie Herbert · 13 Jan 2026
    On contract
  • New user added and permissions set
    AutoCAD LT · Karen Taylor · 20 Dec 2025
    On contract
  • Purchase order print alignment
    Adobe Acrobat Pro Enterprise · Karen Taylor · 03 Sep 2025
    On contract
  • Report layout change requested
    AutoCAD LT · Julie Herbert · 15 Aug 2025
    On contract
  • User locked out of the payroll company
    Adobe Acrobat Pro Enterprise · Julie Herbert · 21 May 2025
    On contract
  • Stock take variance query
    AutoCAD LT · Karen Taylor · 01 May 2025
    On contract
  • Backup of the data directory verified
    Adobe Acrobat Pro Enterprise · Julie Herbert · 17 Apr 2025
    On contract
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.