Support agreementManaged contractUPT344-AGR102
Covered by a managed support agreement with an agreed SLA.
Customer since14 Apr 2022Response SLA1 hourRateIncludedNotice90 daysMachines on contract101 of 105
4 in-service machines are not on a contractSee which machines →
Contract position
9 contract records for UPT344Active contracts
8
1 expired or cancelled
Annual contract value
£38,974.49
Active lines only
Renewals within 90 days
2
£1,373.77
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9828 HARQ | Managed support | Hardware Quarterly Contract DCS | 1 | 36 months 60d notice | 05 Mar 2026 173d ago | 02 Sep 2026 | £0 £0 quarterly | Terminated 05 Mar 2026 | |
| 9946 DCSRMSX | Managed support | Annual Additional Server Monitoring DCS | 1 | 36 months 90d notice | 17 Mar 2027 in 204d | — | £945.94 1 x £945.94 · 5% off | Scheduled | |
| 10622 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 113 seats | Rolling 30d notice · auto-renews | 21 Jul 2027 in 330d | 18 Nov 2027 | £19,364.81 113 x £171.37 | Scheduled | |
| 10812 SOFT | Software support | Software Annual Contract DCS Covers 4 modules → | 4 | 36 months 60d notice · auto-renews | 24 Aug 2027 in 364d | 17 Nov 2027 | £1,361 4 x £340.25 | Scheduled | |
| 11216 CYB003 | Endpoint protection | Patch Manager PC Ann Subscription DCS | 137 seats | 36 months 90d notice · auto-renews | 07 Sep 2026 in 13d | 03 Dec 2026 | £1,067.23 137 x £7.79 | Due now | |
| 11804 HOR004 | Email security | HornetSecurity 365 T P Business Hornetsecurity | 117 seats | 36 months 90d notice · auto-renews | 15 Nov 2026 in 82d | 21 May 2027 | £306.54 117 x £2.62 | Due in 90 days | |
| 12265 DOM001 | Connectivity | 1&1 Domain 1 Year Renewal 1&1 | 1 | 12 months 60d notice | 04 Dec 2026 in 101d | — | £2,548.84 1 x £2,548.84 | Scheduled | |
| 12634 TELMTP | Telephony | Microsoft Teams Phone Microsoft | 113 seats | 12 months 30d notice · auto-renews | 11 Jan 2027 in 139d | — | £1,830.6 113 x £16.2 | Scheduled | |
| 13078 DEL003 | Hardware maintenance | Dell ProSupport - 3 year Dell Covers 101 machines · 4 in service and off it → | 101 | 12 months 30d notice | 08 Apr 2027 in 226d | 17 Sep 2027 | £11,549.53 101 x £114.35 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£19,364.81
Hardware maintenance£11,549.53
Software support£3,282.72
Connectivity£2,548.84
Telephony£1,830.6
Endpoint protection£1,067.23
Managed support£945.94
Email security£306.54
Next twelve months
Renewal dates in order
- 07 SepPatch Manager PC Ann SubscriptionEndpoint protection13d
- 15 NovHornetSecurity 365 T P BusinessEmail security82d
- 04 Dec1&1 Domain 1 Year RenewalConnectivity101d
- 11 JanMicrosoft Teams PhoneTelephony139d
- 17 MarAnnual Additional Server MonitoringManaged support204d
- 08 AprDell ProSupport - 3 yearHardware maintenance226d
- 21 JulAdobe Acrobat Pro EnterpriseMicrosoft 365 licences330d
- 24 AugSoftware Annual ContractSoftware support364d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.