Support agreementManaged contractWES654-AGR522
Covered by a managed support agreement with an agreed SLA.
Customer since21 Apr 2022Response SLA8 hoursRateIncludedNotice60 daysMachines on contract104 of 113
9 in-service machines are not on a contractSee which machines →
Contract position
8 contract records for WES654Active contracts
8
0 expired or cancelled
Annual contract value
£29,851.29
Active lines only
Renewals within 90 days
4
£25,888.45
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9671 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 104 machines · 9 in service and off it → | 104 | 12 months 30d notice | 23 Oct 2026 in 59d | 21 Jan 2027 | £12,145.84 £3,036.46 quarterly | Due in 90 days | |
| 10191 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 86 seats | 12 months 30d notice | 30 Oct 2026 in 66d | 21 Apr 2027 | £10,415.46 86 x £121.11 | Due in 90 days | |
| 10425 MJM002 | Software support | M J M Kwickstock Licence MJM Covers 7 modules · 2 off it → | 7 | 12 months 60d notice · auto-renews | 29 Dec 2026 in 126d | — | £685 7 x £97.86 | Scheduled | |
| 10950 ESE047 | Endpoint protection | ESET PROTECT Advanced ESET | 84 seats | 12 months 90d notice | 01 May 2027 in 249d | — | £447.72 84 x £5.33 | Scheduled | |
| 11191 CYB005 | Email security | Cyber Security Awareness inc GDPR DCS | 1 | 36 months 60d notice | 21 Dec 2026 in 118d | 23 Jul 2027 | £1,008.99 1 x £1,008.99 | Scheduled | |
| 11647 AVO100 | Backup and DR | M365 Amber Vault Storage per TB DCS | 1 | Rolling 60d notice · auto-renews | 07 Nov 2026 in 74d | — | £2,285 1 x £2,285 | Due in 90 days | |
| 12054 CON500 | Connectivity | Leased line 500Mb Zen | 1 | 36 months 60d notice | 11 Mar 2027 in 198d | — | £1,821.13 1 x £1,821.13 · 10% off | Scheduled | |
| 12378 DEL003 | Hardware maintenance | Dell ProSupport - 3 year Dell | 5 | 12 months 60d notice · auto-renews | 07 Oct 2026 in 43d | — | £1,042.15 5 x £208.43 · 12.5% off | Due in 90 days |
Annual value by service line
Active contracts only
Managed support£12,145.84
Microsoft 365 licences£10,415.46
Backup and DR£2,285
Connectivity£1,821.13
Hardware maintenance£1,042.15
Email security£1,008.99
Software support£685
Endpoint protection£447.72
Next twelve months
Renewal dates in order
- 07 OctDell ProSupport - 3 yearHardware maintenance43d
- 23 OctHardware Quarterly ContractManaged support59d
- 30 OctAdobe Acrobat Pro EnterpriseMicrosoft 365 licences66d
- 07 NovM365 Amber Vault Storage per TBBackup and DR74d
- 21 DecCyber Security Awareness inc GDPREmail security118d
- 29 DecM J M Kwickstock LicenceSoftware support126d
- 11 MarLeased line 500MbConnectivity198d
- 01 MayESET PROTECT AdvancedEndpoint protection249d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.