Support agreementManaged contractCovered by a managed support agreement with an agreed SLA.
View contracts and renewals →Total assets
92
79 in service
Beyond expected life
21
Thresholds configurable per class
Unsupported OS
0
Out-of-support operating systems
Warranty expired
41
2 expiring within 90 days
On contract
78
99% of in-service machines
Maintenance a year
£9,602.4
£2,400.6 per invoice · quarterly
Not billed
£90
1 in-service machines off maintenance
Maintenance reconciliation
Contract 9771 · HARQ · billed quarterly
On maintenance
78
billed £2,400.6 per invoice
Annualised
£9,602.4
£9,300 at standard rates
In service, off maintenance
1
£90 a year at standard rates
Correctly excluded
13
Spare, retired or awaiting disposal
1 machines are in service without maintenance cover. At standard rates that is £90 a year not being billed. Figures come from the hardware register; the invoiced total ties to the contract amount.
Type breakdown
In-service assets
79
in service
- Laptop47
- Desktop14
- Mobile9
- Wireless AP4
- Thin Client3
- Printer1
- Firewall1
Age profile
In-service assets grouped by age band
Expected lifecycle: Laptop 4y · Desktop 5y · Server 6y · Printer 7y · Firewall 5y · Switch 7y · Wireless AP 6y · Thin Client 6y · Mobile 3y
Operating system distribution
Computers and servers in service
Additions in period
Assets recorded by purchase or install date
| Asset | Type | Assigned to | Site | Operating system | Purchased | Warranty |
|---|---|---|---|---|---|---|
| Dell Latitude 5440 ALD163-AST-0001 · DE667292B | Laptop | Alfie Halstead | Head Office | Windows 10 Pro 22H2 | 10 Jul 2021 | Expired 10 Jul 2023 |
| Dell Latitude 7420 ALD163-AST-0002 · DE306314B | Laptop | Theo Halstead | Head Office | Windows 11 Pro 24H2 | 28 May 2024 | In warranty 27 May 2028 |
| Dell Latitude E7470 ALD163-AST-0003 · DE691809B | Laptop | Henry Ives | Head Office | Windows 11 Pro 23H2 | 04 Nov 2023 | In warranty 03 Nov 2027 |
| Dell Latitude 5440 ALD163-AST-0004 · DE562445B | Laptop | Idris Ives | Head Office | Windows 11 Pro 24H2 | 14 Feb 2023 | Expired 14 Feb 2024 |
| Apple MacBook Pro 14 ALD163-AST-0005 · AP399211B | Laptop | Farrah Ferris | Site 2 | macOS 13 | 27 Dec 2017 | Expired 26 Dec 2021 |
| Lenovo ThinkPad T14 ALD163-AST-0006 · LE651889B | Laptop | Farrah Ferris | Head Office | Windows 10 Pro 22H2 | 01 Aug 2025 | In warranty 31 Jul 2029 |
| Apple MacBook Pro 14 ALD163-AST-0007 · AP908788A | Laptop | Jack Chandra | Branch | macOS 15 | 07 Feb 2026 | In warranty 06 Feb 2030 |
| Apple MacBook Pro 14 ALD163-AST-0008 · AP798272B | Laptop | Jasmine Halstead | Branch | macOS 14 | 12 Nov 2025 | Expiring soon 12 Nov 2026 |
| Dell Latitude 5440 ALD163-AST-0009 · DE789266A | Laptop | Farrah Ferris | Remote | Windows 11 Pro 23H2 | 25 Aug 2025 | In warranty 24 Aug 2029 |
| Dell Latitude 7420 ALD163-AST-0010 · DE820340B | Laptop | Theo Beckett | Head Office | Windows 10 Pro 22H2 | 08 Mar 2026 | In warranty 07 Mar 2028 |
| Dell Latitude 5440 ALD163-AST-0011 · DE717703D | Laptop | Harry Chandra | Head Office | Windows 11 Pro 24H2 | 16 May 2025 | Expired 16 May 2026 |
| Apple MacBook Air M2 ALD163-AST-0012 · AP885042A | Laptop | Henry Pritchard | Head Office | macOS 15 | 13 Jul 2024 | In warranty 12 Jul 2028 |
| HP EliteBook 840 G9 ALD163-AST-0013 · HP296764D | Laptop | Henry Ives | Head Office | Windows 11 Pro 23H2 | 22 Aug 2025 | In warranty 21 Aug 2029 |
| Apple MacBook Air M2 ALD163-AST-0014 · AP219387B | Laptop | Imogen Ferris | Head Office | macOS 14 | 10 Dec 2022 | Expired 09 Dec 2025 |
| Dell Latitude E7470 ALD163-AST-0015 · DE815779D | Laptop | Ruby Sowande | Head Office | Windows 10 Pro 22H2 | 01 Jul 2019 | Expired 30 Jun 2020 |
| Apple MacBook Air M2 ALD163-AST-0016 · AP373367D | Laptop | Hana Pritchard | Head Office | macOS 15 | 24 Jan 2026 | In warranty 24 Jan 2028 |
| HP ProBook 450 G6 ALD163-AST-0017 · HP428617D | Laptop | Gareth Halstead | Remote | Windows 11 Pro 24H2 | 03 Nov 2025 | In warranty 03 Nov 2027 |
| Apple MacBook Air M2 ALD163-AST-0018 · AP880390C | Laptop | Henry Ferris | Head Office | macOS 13 | 03 Dec 2025 | In warranty 02 Dec 2029 |
| Lenovo ThinkPad T14 ALD163-AST-0019 · LE721256A | Laptop | Harry Chandra | Head Office | Windows 11 Pro 24H2 | 14 Apr 2025 | In warranty 13 Apr 2029 |
| HP EliteBook 840 G9 ALD163-AST-0020 · HP968193D | Laptop | Henry Pritchard | Head Office | Windows 11 Pro 24H2 | 19 May 2026 | In warranty 18 May 2028 |
| Apple MacBook Air M2 ALD163-AST-0021 · AP508267A | Laptop | Maya Fletcher | Branch | macOS 15 | 11 Jan 2026 | In warranty 11 Jan 2027 |
| HP ProBook 450 G6 ALD163-AST-0022 · HP138033B | Laptop | Leo Nkemelu | Remote | Windows 11 Pro 23H2 | 23 Nov 2023 | In warranty 22 Nov 2027 |
| Apple MacBook Air M2 ALD163-AST-0023 · AP495748D | Laptop | Theo Halstead | Remote | macOS 13 | 05 Jul 2020 | Expired 05 Jul 2021 |
| HP EliteBook 840 G9 ALD163-AST-0024 · HP782302C | Laptop | Theo Ashby | Head Office | Windows 10 Pro 22H2 | 26 Nov 2017 | Expired 26 Nov 2019 |
| Dell Latitude 5440 ALD163-AST-0025 · DE308697A | Laptop | Henry Pritchard | Head Office | Windows 11 Pro 23H2 | 10 Mar 2026 | In warranty 09 Mar 2028 |
| Apple MacBook Air M2 ALD163-AST-0026 · AP175475D | Laptop | Jasmine Halstead | Site 2 | macOS 14 | 15 May 2025 | In warranty 14 May 2028 |
| Dell Latitude E7470 ALD163-AST-0027 · DE157674C | Laptop | Hana Ashby | Branch | Windows 10 Pro 22H2 | 07 Jul 2020 | Expired 07 Jul 2022 |
| Apple MacBook Air M2 ALD163-AST-0028 · AP997558B | Laptop | Henry Ferris | Branch | macOS 15 | 01 Jun 2026 | In warranty 31 May 2030 |
| Apple MacBook Pro 14 ALD163-AST-0029 · AP533566C | Laptop | Arthur Barnes | Head Office | macOS 15 | 07 Nov 2024 | Expired 07 Nov 2025 |
| Apple MacBook Pro 14 ALD163-AST-0030 · AP445760B | Laptop | Gareth Mensah | Head Office | macOS 15 | 25 Jan 2026 | In warranty 25 Jan 2028 |
| HP ProBook 450 G6 ALD163-AST-0031 · HP143837C | Laptop | Hana Ashby | Remote | Windows 11 Pro 24H2 | 10 Dec 2024 | Expired 10 Dec 2025 |
| HP ProBook 450 G6 ALD163-AST-0032 · HP668093D | Laptop | Ava Ashby | Head Office | Windows 10 Pro 22H2 | 20 Oct 2021 | Expired 19 Oct 2025 |
| Apple MacBook Air M2 ALD163-AST-0033 · AP894394D | Laptop | Hana Ashby | Head Office | macOS 14 | 10 Mar 2024 | Expired 10 Mar 2025 |
| Dell Latitude 5440 ALD163-AST-0034 · DE785975D | Laptop | Idris Sinclair | Head Office | Windows 11 Pro 24H2 | 09 May 2022 | Expired 08 May 2024 |
| Dell Latitude 5440 ALD163-AST-0035 · DE424878C | Laptop | George Chandra | Remote | Windows 11 Pro 24H2 | 07 Feb 2024 | Expired 06 Feb 2026 |
| Apple MacBook Air M2 ALD163-AST-0036 · AP771033B | Laptop | Ruby Sowande | Head Office | macOS 13 | 20 Jun 2026 | In warranty 20 Jun 2027 |
| Lenovo ThinkPad T14 ALD163-AST-0037 · LE288667A | Laptop | Henry Pritchard | Remote | Windows 10 Pro 22H2 | 13 Feb 2020 | Expired 12 Feb 2021 |
| HP EliteBook 840 G9 ALD163-AST-0038 · HP433324B | Laptop | Henry Ives | Site 2 | Windows 11 Pro 23H2 | 14 Jun 2022 | Expired 13 Jun 2024 |
| Dell Latitude E7470 ALD163-AST-0039 · DE728756A | Laptop | Henry Ives | Head Office | Windows 11 Pro 24H2 | 21 Apr 2023 | Expired 20 Apr 2025 |
| Dell Latitude E7470 ALD163-AST-0040 · DE282288C | Laptop | Sophia Beckett | Head Office | Windows 11 Pro 23H2 | 18 Jul 2023 | In warranty 17 Jul 2027 |
| Dell Latitude E7470 ALD163-AST-0041 · DE473385A | Laptop | Oscar Sinclair | Remote | Windows 11 Pro 24H2 | 26 May 2026 | In warranty 25 May 2029 |
| HP EliteBook 840 G9 ALD163-AST-0042 · HP709958B | Laptop | Imogen Haines | Branch | Windows 11 Pro 24H2 | 09 May 2022 | Expired 08 May 2026 |
| HP EliteBook 840 G9 ALD163-AST-0043 · HP141827B | Laptop | Rhys Fletcher | Head Office | Windows 10 Pro 22H2 | 31 Dec 2025 | In warranty 30 Dec 2029 |
| Dell Latitude 5440 ALD163-AST-0044 · DE506684D | Laptop | Lena Beckett | Remote | Windows 11 Pro 23H2 | 29 Dec 2024 | In warranty 29 Dec 2026 |
| Dell Latitude E7470 ALD163-AST-0045 · DE485838A | Laptop | Chloe Kowalski | Branch | Windows 11 Pro 23H2 | 06 Feb 2026 | In warranty 06 Feb 2028 |
| HP ProBook 450 G6 ALD163-AST-0046 · HP386867D | Laptop | Noah Whitfield | Head Office | Windows 11 Pro 23H2 | 02 Apr 2025 | Expired 02 Apr 2026 |
| Apple MacBook Air M2 ALD163-AST-0047 · AP361774D | Laptop | Maya Whitfield | Head Office | macOS 13 | 28 Sep 2018 | Expired 27 Sep 2021 |
| HP ProBook 450 G6 ALD163-AST-0048 · HP535092D | Laptop | Rhys Ashby | Branch | Windows 11 Pro 24H2 | 27 Apr 2026 | In warranty 26 Apr 2029 |
| Dell Latitude 7420 ALD163-AST-0049 · DE382266B | Laptop | Ruby Sowande | Branch | Windows 11 Pro 23H2 | 21 Mar 2025 | In warranty 20 Mar 2029 |
| HP ProBook 450 G6 ALD163-AST-0050 · HP173157A | Laptop | Rhys Grierson | Head Office | Windows 11 Pro 23H2 | 17 May 2025 | Expired 17 May 2026 |
| Dell Latitude 5440 ALD163-AST-0051 · DE281751D | Laptop | Ella Nkemelu | Head Office | Windows 10 Pro 22H2 | 01 Feb 2024 | Expired 31 Jan 2026 |
| HP ProBook 450 G6 ALD163-AST-0052 · HP423732A | Laptop | Jack Chandra | Head Office | Windows 10 Pro 22H2 | 04 Aug 2020 | Expired 04 Aug 2022 |
| Dell Latitude E7470 ALD163-AST-0053 · DE909481B | Laptop | Harry Ives | Branch | Windows 11 Pro 24H2 | 23 Nov 2025 | Expiring soon 23 Nov 2026 |
| Apple MacBook Pro 14 ALD163-AST-0054 · AP863993C | Laptop | Idris Sowande | Remote | macOS 13 | 11 Mar 2020 | Expired 11 Mar 2022 |
| Dell OptiPlex 3050 ALD163-AST-0055 · DE387939D | Desktop | Idris Sowande | Head Office | Windows 11 Pro 24H2 | 16 Nov 2021 | Expired 15 Nov 2024 |
| Lenovo ThinkCentre M70q ALD163-AST-0056 · LE810969C | Desktop | Chloe Kowalski | Head Office | Windows 10 Pro 21H2 | 24 Apr 2025 | Expired 24 Apr 2026 |
| Dell OptiPlex 7010 ALD163-AST-0057 · DE479597D | Desktop | Farrah Okonkwo | Head Office | Windows 11 Pro 24H2 | 13 Jul 2025 | In warranty 12 Jul 2029 |
| Lenovo ThinkCentre M70q ALD163-AST-0058 · LE747815B | Desktop | Farrah Okonkwo | Remote | Windows 10 Pro 22H2 | 29 Nov 2021 | Expired 29 Nov 2022 |
| Dell OptiPlex 3050 ALD163-AST-0059 · DE850402D | Desktop | Nia Nkemelu | Branch | Windows 11 Pro 24H2 | 16 Dec 2025 | In warranty 16 Dec 2026 |
| Dell OptiPlex 3050 ALD163-AST-0060 · DE514476B | Desktop | Noah Whitfield | Remote | Windows 10 Pro 22H2 | 14 Nov 2025 | In warranty 13 Nov 2028 |
| Dell OptiPlex 7010 ALD163-AST-0061 · DE720783C | Desktop | Alfie Halstead | Head Office | Windows 11 Pro 24H2 | 25 Mar 2025 | In warranty 24 Mar 2029 |
| Lenovo ThinkCentre M70q ALD163-AST-0062 · LE339162A | Desktop | Jack Mensah | Remote | Windows 10 Pro 21H2 | 12 Jan 2025 | Expired 12 Jan 2026 |
| Lenovo ThinkCentre M70q ALD163-AST-0063 · LE503739A | Desktop | Nia Whitfield | Branch | Windows 11 Pro 24H2 | 24 Sep 2021 | Expired 24 Sep 2023 |
| Dell OptiPlex 7010 ALD163-AST-0064 · DE424677A | Desktop | Chloe Jameson | Branch | Windows 10 Pro 22H2 | 21 Jan 2026 | In warranty 20 Jan 2030 |
| Dell OptiPlex 7010 ALD163-AST-0065 · DE642362D | Desktop | Theo Ashby | Head Office | Windows 10 Pro 22H2 | 28 Dec 2023 | Expired 27 Dec 2025 |
| Lenovo ThinkCentre M70q ALD163-AST-0066 · LE854334D | Desktop | Alfie Halstead | Remote | Windows 10 Pro 21H2 | 05 Jun 2018 | Expired 04 Jun 2021 |
| Lenovo ThinkCentre M70q ALD163-AST-0067 · LE857133A | Desktop | Jasmine Okonkwo | Head Office | Windows 10 Pro 21H2 | 07 Dec 2020 | Expired 07 Dec 2021 |
| Dell OptiPlex 7010 ALD163-AST-0068 · DE893171B | Desktop | Alfie Halstead | Branch | Windows 10 Pro 21H2 | 18 May 2018 | Expired 18 May 2019 |
| Lenovo ThinkCentre M70q ALD163-AST-0069 · LE711774C | Desktop | Omar Okafor | Head Office | Windows 10 Pro 21H2 | 19 Feb 2020 | Expired 18 Feb 2022 |
| Lenovo ThinkCentre M70q ALD163-AST-0070 · LE967721C | Desktop | Hana Pritchard | Branch | Windows 10 Pro 21H2 | 22 Dec 2020 | Expired 21 Dec 2024 |
| Samsung Galaxy S23 ALD163-AST-0071 · SA737281C | Mobile | Sophia Beckett | Remote | iOS 18 | 28 Aug 2023 | Expired 27 Aug 2025 |
| Apple iPhone 12 ALD163-AST-0072 · AP696113D | Mobile | Gareth Halstead | Head Office | iOS 18 | 29 Jan 2023 | Expired 28 Jan 2026 |
| Samsung Galaxy S23 ALD163-AST-0073 · SA375257B | Mobile | Samir Beckett | Head Office | iOS 17 | 26 Jun 2022 | Expired 25 Jun 2026 |
| Samsung Galaxy A54 ALD163-AST-0074 · SA139734D | Mobile | Noah Nkemelu | Head Office | iOS 17 | 26 Jun 2026 | In warranty 26 Jun 2027 |
| Apple iPhone 14 ALD163-AST-0075 · AP345144A | Mobile | Rhys Fletcher | Branch | Android 14 | 11 Oct 2025 | In warranty 10 Oct 2028 |
| Samsung Galaxy S23 ALD163-AST-0076 · SA985204B | Mobile | Rhys Fletcher | Branch | iOS 18 | 17 Apr 2022 | Expired 16 Apr 2024 |
| Samsung Galaxy S23 ALD163-AST-0077 · SA359901C | Mobile | Leo Nkemelu | Head Office | iOS 17 | 21 Feb 2025 | In warranty 21 Feb 2027 |
| Samsung Galaxy A54 ALD163-AST-0078 · SA335745C | Mobile | Maya Whitfield | Head Office | Android 14 | 27 Feb 2026 | In warranty 27 Feb 2027 |
| Apple iPhone 14 ALD163-AST-0079 · AP138653C | Mobile | Farrah Okonkwo | Head Office | Android 13 | 20 Jul 2025 | Expired 20 Jul 2026 |
| Samsung Galaxy S23 ALD163-AST-0080 · SA997945C | Mobile | Gareth Kowalski | Head Office | iOS 18 | 13 Dec 2025 | In warranty 13 Dec 2026 |
| HP t640 ALD163-AST-0081 · HP527749A | Thin Client | Henry Ives | Head Office | Windows 10 IoT | 30 Apr 2018 | Expired 29 Apr 2020 |
| IGEL UD3 ALD163-AST-0082 · IG606086A | Thin Client | Alfie Halstead | Site 2 | Windows 10 IoT | 13 Jul 2024 | Expired 13 Jul 2026 |
| Dell Wyse 5070 ALD163-AST-0083 · DE483493A | Thin Client | Theo Halstead | Head Office | ThinPro | 16 Jul 2026 | In warranty 15 Jul 2030 |
| HPE ProLiant DL360 Gen9 ALD163-AST-0084 · HP181645A | Server | Head Office | Windows Server 2019 | 25 Dec 2024 | In warranty 24 Dec 2029 | |
| Brother MFC-L8690 ALD163-AST-0085 · BR576729A | Printer | Remote | Embedded firmware | 17 Apr 2025 | In warranty 16 Apr 2029 | |
| HP LaserJet M480 ALD163-AST-0086 · HP830883B | Printer | Head Office | Embedded firmware | 13 Feb 2025 | In warranty 12 Feb 2029 | |
| Fortinet FortiGate 60F ALD163-AST-0087 · FO570270C | Firewall | Head Office | FortiOS 7.4 | 03 Jan 2024 | Expired 02 Jan 2026 | |
| HPE Aruba 2530 ALD163-AST-0088 · HP393277D | Switch | Head Office | Managed firmware | 12 Dec 2018 | Expired 11 Dec 2021 | |
| Ubiquiti UAP-AC-PRO ALD163-AST-0089 · UB467795D | Wireless AP | Branch | UniFi 8.x | 12 Sep 2025 | In warranty 12 Sep 2027 | |
| Ruckus R550 ALD163-AST-0090 · RU533977C | Wireless AP | Head Office | UniFi 8.x | 11 Jun 2026 | In warranty 10 Jun 2029 | |
| Ruckus R550 ALD163-AST-0091 · RU728607A | Wireless AP | Branch | UniFi 8.x | 12 Dec 2022 | Expired 12 Dec 2023 | |
| Ubiquiti U6-Pro ALD163-AST-0092 · UB638466D | Wireless AP | Head Office | UniFi 8.x | 17 Jan 2024 | In warranty 16 Jan 2027 |
Contract cover by asset type
In-service machines, split by whether DCS is contracted to support them
| Asset type | In service | On contract | Not on contract | Cover |
|---|---|---|---|---|
| Laptop | 47 | 47 | 0 | 100% |
| Desktop | 14 | 13 | 1 | 93% |
| Printer | 1 | 1 | 0 | 100% |
| Firewall | 1 | 1 | 0 | 100% |
| Wireless AP | 4 | 4 | 0 | 100% |
| Thin Client | 3 | 3 | 0 | 100% |
| Mobile | 9 | 9 | 0 | 100% |
iHow lifecycle findings are raisedShow
Expected life is configurable per asset class, so a server, printer and laptop are not judged the same way. A missing security-agent signal is a review item only — confirm what the customer already has before proposing an alternative.