Support agreementManaged contractALD235-AGR735
Covered by a managed support agreement with an agreed SLA.
Customer since03 Oct 2025Response SLA4 hoursRateIncludedNotice60 daysMachines on contract68 of 77
9 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for ALD235Active contracts
7
0 expired or cancelled
Annual contract value
£25,004.78
Active lines only
Renewals within 90 days
4
£19,343.33
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9864 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 68 machines · 9 in service and off it → | 68 | 36 months 60d notice · auto-renews | 29 Aug 2026 in 4d | 17 Dec 2026 | £8,109.54 £4,054.77 6 monthly | Due now | |
| 10006 DCSRMSX | Managed support | Annual Additional Server Monitoring DCS | 1 | 12 months 60d notice · auto-renews | 12 Jun 2027 in 291d | — | £2,186 1 x £2,186 | Scheduled | |
| 10635 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 73 seats | 36 months 30d notice · auto-renews | 16 Nov 2026 in 83d | 22 Apr 2027 | £8,080.37 73 x £110.69 | Due in 90 days | |
| 10890 O3MAIN | Software support | Opera 3 Annual Licence Pegasus Covers 3 modules → | 3 | 36 months 30d notice · auto-renews | 12 Feb 2027 in 171d | — | £585 3 x £195 | Scheduled | |
| 11391 CYB003 | Endpoint protection | Patch Manager PC Ann Subscription DCS | 79 seats | 36 months 30d notice · auto-renews | 16 Sep 2026 in 22d | — | £942.47 79 x £11.93 | Due now | |
| 11857 ZRA1 | Backup and DR | Ransomware Recovery Support DCS | 1 | 12 months 60d notice · auto-renews | 14 Sep 2026 in 20d | 06 Jan 2027 | £2,210.95 1 x £2,210.95 · 5% off | Due now | |
| 11974 DOM001 | Connectivity | 1&1 Domain 1 Year Renewal 1&1 | 1 | 12 months 90d notice · auto-renews | 28 Dec 2026 in 125d | 04 Jun 2027 | £2,890.45 1 x £2,890.45 | Scheduled |
Annual value by service line
Active contracts only
Managed support£10,295.54
Microsoft 365 licences£8,080.37
Connectivity£2,890.45
Backup and DR£2,210.95
Endpoint protection£942.47
Software support£585
Next twelve months
Renewal dates in order
- 29 AugHardware 6 Mthly ContractManaged support4d
- 14 SepRansomware Recovery SupportBackup and DR20d
- 16 SepPatch Manager PC Ann SubscriptionEndpoint protection22d
- 16 NovAdobe Acrobat Pro EnterpriseMicrosoft 365 licences83d
- 28 Dec1&1 Domain 1 Year RenewalConnectivity125d
- 12 FebOpera 3 Annual LicenceSoftware support171d
- 12 JunAnnual Additional Server MonitoringManaged support291d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.