Support agreementTime and materialsALD460-AGR934
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since02 Dec 2021Response SLANo SLARate£85/hrNotice—Machines on contract0 of 67
67 in-service machines are not on a contractSee which machines →
Contract position
4 contract records for ALD460Active contracts
4
0 expired or cancelled
Annual contract value
£10,710.8
Active lines only
Renewals within 90 days
0
£0
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9711 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 49 seats | 12 months 90d notice · auto-renews | 24 Dec 2026 in 121d | — | £6,095.11 49 x £124.39 | Scheduled | |
| 10269 O3MAIN | Software support | Opera 3 Annual Licence Pegasus Covers 6 modules → | 6 | Rolling 90d notice · auto-renews | 15 Jul 2027 in 324d | 19 Dec 2027 | £1,200 6 x £200 | Scheduled | |
| 10459 AVR035 | Backup and DR | Amber Vault Cloud Backup 3.5TB DCS | 1 | 12 months 30d notice · auto-renews | 06 May 2027 in 254d | 20 Jul 2027 | £2,318.73 1 x £2,318.73 | Scheduled | |
| 11020 DOM001 | Connectivity | 1&1 Domain 1 Year Renewal 1&1 | 1 | 12 months 60d notice · auto-renews | 30 Apr 2027 in 248d | — | £1,096.96 1 x £1,096.96 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£6,095.11
Backup and DR£2,318.73
Software support£1,200
Connectivity£1,096.96
Next twelve months
Renewal dates in order
- 24 DecMicrosoft 365 Business StandardMicrosoft 365 licences121d
- 30 Apr1&1 Domain 1 Year RenewalConnectivity248d
- 06 MayAmber Vault Cloud Backup 3.5TBBackup and DR254d
- 15 JulOpera 3 Annual LicenceSoftware support324d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.