Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_ald552 Primary key — never changes |
| Account number | ALD552 Links to ticketing and SQL |
| Display name | Alderley Pharmacy Holdings |
| Primary domain | alderleypharmacy.co.uk Microsoft tenant mapping aid |
| Tenant ID | ald552-2631-4f2a-9c31-294526 |
| SQL external key | ALD552 |
| Account manager | Rachel Byrne |
| Status | Active |
| Created | 10 Feb 2022 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | Tenant app consent |
| Relationship state | active Expiry 29 Jul 2027 |
| Last successful sync | 03 Aug 2026 08:00 UTC 3 weeks ago |
| Last attempt | 25 Aug 2026 03:00 UTC Result: partial |
| M365 data quality | Partial |
| SQL data quality | Healthy Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Alderley Pharmacy Holdings
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Bethan FletcherPrimary | Operations Manager | [email protected] | 01872 924373 | Day-to-day escalation contact |
| Olivia Ashby | HR Manager | [email protected] | 01425 513137 | Starters and leavers |
Prototype controls
Demo-only switches for showing how the phases differ
ALD552 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.