Support agreementManaged contractALD681-AGR934
Covered by a managed support agreement with an agreed SLA.
Customer since01 Mar 2024Response SLA2 hoursRateIncludedNotice60 daysMachines on contract70 of 74
4 in-service machines are not on a contractSee which machines →
Contract position
3 contract records for ALD681Active contracts
3
0 expired or cancelled
Annual contract value
£25,006.25
Active lines only
Renewals within 90 days
0
£0
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9535 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 70 machines · 4 in service and off it → | 70 | 12 months 30d notice | 12 Dec 2026 in 109d | — | £8,714.38 £4,357.19 6 monthly | Scheduled | |
| 10065 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 84 seats | 36 months 30d notice | 11 Apr 2027 in 229d | — | £15,655.08 84 x £186.37 | Scheduled | |
| 10344 CYB002 | Endpoint protection | Patch Manager Servers Ann Subscription DCS | 77 seats | 12 months 30d notice | 24 Apr 2027 in 242d | — | £636.79 77 x £8.27 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£15,655.08
Managed support£8,714.38
Endpoint protection£636.79
Next twelve months
Renewal dates in order
- 12 DecHardware 6 Mthly ContractManaged support109d
- 11 AprMicrosoft 365 Business PremiumMicrosoft 365 licences229d
- 24 AprPatch Manager Servers Ann SubscriptionEndpoint protection242d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.